Working student Customer Service Damage for mobile phone, household and glass damage (m/f/d) part-time — Helvetia Versicherungen
- Location
- Basel
- Contract
- full-time
- Posted
- 2 days ago
Role overview
In addition to your studies, would you like to gain practical experience, take on responsibility and gain real insights into the insurance world?
Then you are exactly right with us.
Become part of our customer service team, bring your ideas and develop in a supportive environment.
- In addition to your studies, would you like to gain practical experience, take on responsibility and gain real insights into the insurance world?
- Then you are exactly right with us.
- You work independently on mobile phone, household damage and glass damage in the area of material
- You collect and manage claims in our systems
Main responsibilities
- You work independently on mobile phone, household damage and glass damage in the area of material
- You collect and manage claims in our systems
- You check invoices and take over the processing of payments
- You are in writing and by telephone in exchange with customers: inside and repair companies
- You actively support in day-to-day business as well as in processes and projects
- You bring your ideas and design processes and services Requirements You are in an ongoing study
- You work structured, reliable and independent
- You bring a high service orientation and communication strength
- You are open, flexible and show your own initiative You have very good knowledge of German; French and/or Italian are a plus You know MS Office well
- We believe in cooperation at eye level, mutual trust and people who want to take responsibility.
Additional details
- You bring your ideas and design processes and services You are in an ongoing study
- You are open, flexible and show your own initiative You have very good knowledge of German; French and/or Italian are a plus You know MS Office well
Notes and original content
- You bring your ideas and design processes and services
- Requirements
- You are in an ongoing study
- You are open, flexible and show your own initiative
- You have very good knowledge of German;
- French and/or Italian are a plus
- You know MS Office well
Questions about this listing
What salary does Helvetia Versicherungen offer for this role?
Helvetia Versicherungen lists CHF 52'500 - 96'500 gross per year for this position in Basel. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Helvetia Versicherungen offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Helvetia Versicherungen during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Basel?
EU/EFTA residents living in the border zone of the country adjoining Canton Basel can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Basel's cantonal migration office or with HR during the application.
How do I apply for this position at Helvetia Versicherungen?
Use the "Apply now" button on this page — it links directly to Helvetia Versicherungen's original listing at jobs.helvetia.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.