Team Leader: in Digital Tenant Services — Livit AG
- Location
- Zürich
- Contract
- full-time
- Posted
- 3 days ago
Role overview
Working on the pulse of digital transformation.
Our Digital Business department makes it possible.
Together with us, shape the future of real estate management, develop innovative products and processes and move Livit forward together with us.
- Working on the pulse of digital transformation.
- Our Digital Business department makes it possible.
- You lead your team goal-oriented, promote the further development of employees and ensure a high quality of results
- You are responsible for the digital channels for our tenants, in particular Portal, App, CRM Salesforce and self-service solutions
- You design the tenant journey with a focus on customer benefit, user-friendliness and satisfaction
Main responsibilities
- You lead your team goal-oriented, promote the further development of employees and ensure a high quality of results
- You are responsible for the digital channels for our tenants, in particular Portal, App, CRM Salesforce and self-service solutions
- You work operationally and take on tasks in product ownership, conception and implementation control
- Prioritize the product roadmap along customer needs, business value and strategic goals
- You work closely with management, marketing, customer experience and other specialist areas
- Together with Property Management Solutions and Engineering, you ensure integration into ERP and backend systems
- Measure usage, customer satisfaction and value proposition against relevant KPIs and drive the use of AI to further develop customer service Requirements
- You have a university degree in computer science, business informatics or a comparable education or training with a focus on digital, product management or customer experience
- You bring several years of experience in the management of digital products and services, ideally in the environment of apps, portals or self-service solutions
- You have experience in managing teams or managing product teams and external service providers
What the company offers
- You design the tenant journey with a focus on customer benefit, user-friendliness and satisfaction
Additional details
- Measure usage, customer satisfaction and value proposition against relevant KPIs and drive the use of AI to further develop customer service
- You communicate stylishly in German and English and are enthusiastic about new technologies and digital innovations
- individual career planning and development prospects Home / Mobile Office
Notes and original content
- Requirements
- individual career planning and development prospects
- Home / Mobile Office
Questions about this listing
What salary does Livit AG offer for this role?
Livit AG lists CHF 91'500 - 128'000 gross per year for this position in Zürich. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Livit AG offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Livit AG during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Zürich?
EU/EFTA residents living in the border zone of the country adjoining Canton Zürich can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Zürich's cantonal migration office or with HR during the application.
How do I apply for this position at Livit AG?
Use the "Apply now" button on this page — it links directly to Livit AG's original listing at jobs.livit.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
