Systembetreuer Information Solutions (m/w/d) - Sachsen, Sachsen-Anhalt, Thüringen — Roche

Full description

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The Position What to expect The Information Solutions unit is responsible for the technical and application customer service as well as the service for the digital solutions. In your function as a system maintainer:in for workflow applications, your area of responsibility includes:

• You are independently responsible for the implementation of navify Digital Solutions (a middleware solution for controlling laboratory automation systems) from the preparation, installation and configuration of the system to training and the final handover to customers.
• You are responsible for carrying out extensive migrations from existing to future navify digital solutions for our customers throughout Germany.
• You coordinate the essential content and details for workflow configuration with customers as well as external and internal interfaces.
• An independent error analysis to Roche navify Digital Solutions on site and telephone customer advice You are passionate about yourself.
• In addition, you support the sales organization in tenders, during system presentations on site or accompanied by reference visits.
• The self-responsible handling of updates to the navify Digital Solutions and the connection of new analysis systems to the software are also part of your tasks.

Who you are

For the role of system supervisor (m/f/d), you have successfully completed your studies (B. Eng, M. Eng/M. Sc., Dipl. Ing.) in medical technology/biomedical technology in technical computer science/information technology or automation technology. In addition, you ideally have Mind. 3 years of professional experience in the service field in the diagnostic environment. Furthermore, you have extensive knowledge in the configuration of medical software and have extensive knowledge in the field of databases (Caché and Oracle) and are familiar with SQL programming.

Other points round off your profile

• In the areas of hospital networking and network technology as well as with computer interfaces You have developed a sound knowledge.
• You are enthusiastic about services and the tasks in the field, are very well organized and have a high level of initiative and motivation.
• Know how to use control/operating software You are well-versed in dealing with IT systems (networks, Microsoft server operating systems and applications).
• You have knowledge of processes and processes in large medical laboratories and are interested in the configuration of IT systems.
• You have a talent for thinking about complex contexts, condensing complex content and communicating easily and comprehensibly.
• You speak English confidently, even in the technical environment.
• You have a driving license, are looking forward to Germany-wide business trips and are ready to take on emergency and on-call services also on weekends and public holidays.

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