Service Execution Team Leader — IKEA
CHF 49'500 - 75'000
IKEA · Itingen, Basel-Landschaft, Switzerland (BL)
- Location
- Itingen
- Contract
- full-time
- Posted
- 9 days ago
SalaryCHF 49'500 - 75'000
Role overview
Why we will love you Are you passionate about delivering exceptional customer service and driving operational excellence?
We are looking for a dynamic and enthusiastic Service Execution Team Leader to join our (Logistics) team.
In this role, you will lead by example, ensuring our customers receive outstanding service while optimizing our processes to enhance efficiency and satisfaction.
- Why we will love you Are you passionate about delivering exceptional customer service and driving operational excellence?
- We are looking for a dynamic and enthusiastic Service Execution Team Leader to join our (Logistics) team.
Application process
- Please submit your full application online via our website, please note however that we cannot consider applications and documents sent by email or post.
- That's it from us.
- That was a lot of information.
- We'd love to find out more about you.
- Just click on 'Apply now' and off you go.
- We review applications on an ongoing basis and may stop the application process as soon as we have found the right person.
- So please apply as soon as possible.
Company and context
- Strong organizational skills and the ability to manage multiple tasks simultaneously.
- Available to work also during weekends, early mornings, and late evenings.
- Ability to communicate in a clear and targeted way in Local language and in English with different people in various situations. A day in your life with us
- Lead and inspire the Service Execution team to deliver top-notch customer service or
- Empower and guide the Service Execution team to achieve outstanding results.
- Lead and inspire the Service Execution team to achieve outstanding results and customer satisfaction.
- Oversee daily operations to ensure smooth and efficient service execution.
- Develop and implement strategies to enhance customer satisfaction.
- Monitor and analyse KPIs to identify areas for improvement and acting promptly.
- Promote a culture of customer focus and continuous improvement within the team.
Additional details
- Ability to communicate in a clear and targeted way in Local language and in English with different people in various situations. A day in your life with us
- It also means saying 'thank you'! Our way of saying thank you:
- 8 weeks paid parental leave for fathers; 20 weeks paid parental leave for mothers Very attractive social benefits
- We pay between 85% and 100% of your yearly travel ticket Free parking facilities
Notes and original content
- Ability to communicate in a clear and targeted way in Local language and in English with different people in various situations.
- A day in your life with us
- It also means saying 'thank you'!
- Our way of saying thank you:
- 8 weeks paid parental leave for fathers; 20 weeks paid parental leave for mothers
- Very attractive social benefits
- We pay between 85% and 100% of your yearly travel ticket
- Free parking facilities
