Sales Manager — Cartier
CHF 83'500 - 126'500
Cartier · Geneva (GE)
- Location
- Geneva
- Contract
- full-time
- Posted
- 29 days ago
SalaryCHF 83'500 - 126'500
Role overview
Reference code: JR114219 The story of Cartier is founded on curiosity and passion.
For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices.
Our 10,000+ colleagues of more than 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity and innovation.
- Reference code: JR114219 The story of Cartier is founded on curiosity and passion.
- For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices.
- MISSION & RESPONSIBILITIES The Sales Manager drives the performance, engagement, and development of the boutique’s sales team, ensuring that every client interaction reflects the Maison’s values of excellence, generosity, and curiosity.
- As a true people leader and business driver, the Sales Manager translates Cartier’s strategy into daily action — inspiring the team, maximizing performance, and delivering an exceptional client experience that embodies the spirit of the Maison.
Main responsibilities
- MISSION & RESPONSIBILITIES The Sales Manager drives the performance, engagement, and development of the boutique’s sales team, ensuring that every client interaction reflects the Maison’s values of excellence, generosity, and curiosity.
- As a true people leader and business driver, the Sales Manager translates Cartier’s strategy into daily action — inspiring the team, maximizing performance, and delivering an exceptional client experience that embodies the spirit of the Maison.
- Animate performance and lead from the floor Set, monitor, and track individual and collective sales KPIs to ensure performance targets are met.
- Lead daily and weekly business rituals (briefings, follow-ups, one-to-one sessions) with energy, focus, and clarity.
- Ensure excellence in client experience and retail operations, guaranteeing compliance and alignment with Maison standards.
- Act as a floor leader, maintaining a visible and inspiring presence on the sales floor to drive engagement, support teams, and ensure real-time coaching.
- Provide active feedback and guidance during client interactions to enhance sales impact and storytelling.
- Collaborate closely with the Boutique Manager and Operations Manager to ensure flawless boutique performance and team coordination.
- Develop and elevate the team Conduct individual performance reviews, providing regular feedback, coaching, and development opportunities.
- Build and implement individual development plans (IDPs) and performance management plans (PMPs) tailored to each Sales Associate.
Company and context
- Excellent organizational and analytical abilities to monitor performance and optimize sales processes.
- Solid business acumen to translate boutique goals into actionable initiatives.
- Inspirational leadership that combines empathy, confidence, and assertiveness.
- Exceptional communication and coaching abilities, fostering trust and empowerment within the team.
- Entrepreneurial mindset with curiosity and adaptability to changing environments.
- Client-centric approach grounded in generosity, authenticity, and excellence.
- Team spirit and collaborative attitude to drive collective success.
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