Poliklinik Appointment Coordinator 80% (from January 2027 100%) — Universitäts-Kinderspital beider Basel

Role overview

Descrizione del lavoro For patient and referrer management for the polyclinic area, we are looking for an appointment coordinator for polyclinics 80%, from January 2027 100%.

Mansioni - You accept patient registrations with the highest level of professionalism and process them carefully - You organize and coordinate appointments, both in person and by telephone, and are responsible for providing information and adjusting appointments - You act as the central contact person for patients, parents and internal and external referrers and ensure a smooth flow of information - You actively participate in the optimization of processes and take on delegated tasks to support efficient operations - You conscientiously carry out and carry out administrative activities This leads to a structured and service-oriented way of working at • Requisiti - You have completed EFZ medical training with at least two years of professional experience and have very good knowledge of medical terminology - You work in a structured, calm, efficient and independent manner and are able to set priorities, while impressing with a high level of social skills and openness to an intercultural environment - You are characterized by a pronounced service orientation, high flexibility as well as a strong sense of responsibility and quality and value interdisciplinary collaboration - You are well versed in Use various PC programs and have very good communication skills - You have a very high level of command of the German language, both spoken and written, and ideally have foreign language skills in English and French • Cosa offriamo - Look forward to a varied and exciting job in a modern, future-oriented working environment - Regular working hours from Monday to Friday for optimal planning - A motivated and open-minded team that creates a professional working atmosphere - Benefit from attractive and contemporary employment conditions Contatto We look forward to receiving your online application!

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