Operations Team Lead- Central Property — Swiss Re
- Location
- Zürich
- Contract
- full-time
- Posted
- 14 days ago
Role overview
Locations: Windsor, CT, US | Alpharetta, GA, US | Kansas City, MO, US
Are you a people-first leader who thrives on empowering teams, driving operational excellence, and making a real impact in the world of commercial insurance?
If you bring curiosity, strategic thinking, and a genuine passion for developing talent, this could be the role for you.
- Locations: Windsor, CT, US | Alpharetta, GA, US | Kansas City, MO, US
- Are you a people-first leader who thrives on empowering teams, driving operational excellence, and making a real impact in the world of commercial insurance?
- Key Responsibilities
- Lead the property operations team — set a clear direction, foster a high-performance culture, and ensure the team consistently delivers against service standards and business objectives
Main responsibilities
- Key Responsibilities
- Lead the property operations team — set a clear direction, foster a high-performance culture, and ensure the team consistently delivers against service standards and business objectives
- Support operational consistency by championing adherence to documented procedures, Standard Operating Procedures, and best practices across all workflows and processes
- Ensure control and audit readiness — maintain robust operational controls, proactively identify risk areas, and ensure the team is always prepared for internal and external audit requirements
- Monitor productivity, quality, and performance — track key metrics, identify trends, address gaps with timely interventions, and celebrate wins that drive continuous improvement
- Serve as a key partner to underwriting and operational stakeholders — build trusted, collaborative relationships across the business to align priorities, resolve issues, and deliver seamless end-to-end outcomes
- Manage and develop team members — invest in the growth of each individual through coaching, constructive feedback, and tailored development plans, while maintaining clear accountability and high service standards About the Team
- We are a curious, collaborative, and client-focused team that is always seeking innovative ways to tackle complex challenges.
- From thought leadership and research to creative problem-solving and idea-sharing, we bring energy and enthusiasm to everything we do.
- At our core, we are driven by a commitment to putting clients first — working alongside them to co-create solutions and deliver real, lasting value.
Application process
- We may use AI-powered tools to support the review and evaluation of applications for this position.
- These tools provide additional insights to our recruitment teams, but all hiring decisions are carefully reviewed and made by people.
- To learn more about how we use AI in recruitment and how we handle your personal data, please review our Data Privacy Statement before applying. corso Keywords: Reference Code: 138393
- If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.
Company and context
- Strong organizational and prioritization skills — able to plan, coordinate, and monitor team workloads effectively, even under tight timeframes and shifting priorities
- Accountability and ownership mindset — you take responsibility for outcomes, follow through on commitments, and hold yourself and others to a high standard
- Consensus building and team leadership — skilled at aligning diverse perspectives, building buy-in, and driving collective progress toward shared goals
- Autonomy and independent decision-making — comfortable operating with a high degree of independence while exercising strong judgment about when to escalate issues to senior stakeholders
- Critical thinking and balanced judgment — able to evaluate situations objectively, weigh competing priorities, and find the right balance between preserving effective practices and implementing improvements
- Stakeholder management with confidence — able to provide appropriate and constructive pushback to stakeholders while maintaining strong, collaborative service relationships These are additional nice to haves:
- Experience working in a matrix or globally distributed environment , collaborating across teams with sensitivity to cultural differences and diverse working styles
- A proactive, self-directed work style with a genuine eagerness to seek out new knowledge, challenge the status quo, and identify opportunities for improvement
- Experience leading process improvement or systems enhancement initiatives , with a track record of delivering tangible operational gains
- Comfort with ambiguity and change , with the ability to adapt quickly and bring others along on the journey
Additional details
- Manage and develop team members — invest in the growth of each individual through coaching, constructive feedback, and tailored development plans, while maintaining clear accountability and high service standards
- We are a team that supports one another, celebrates diverse perspectives, and believes that great outcomes are built on trust, collaboration, and a shared commitment to excellence.
- Stakeholder management with confidence — able to provide appropriate and constructive pushback to stakeholders while maintaining strong, collaborative service relationships These are additional nice to haves:
- This means that we consider all components of compensation in their totality (such as base pay, short- and long-term incentives, and benefits offered), in setting individual compensation. About Swiss Re Corporate Solutions
- To learn more about how we use AI in recruitment and how we handle your personal data, please review our Data Privacy Statement before applying. Reference Code: 138393
Notes and original content
- Windsor, CT, US |
- Alpharetta, GA, US |
- Kansas City, MO, US
- About the Role
- About the Team
- Stakeholder management with confidence — able to provide appropriate and constructive pushback to stakeholders while maintaining strong, collaborative service relationships
- These are additional nice to haves:
- This means that we consider all components of compensation in their totality (such as base pay, short- and long-term incentives, and benefits offered), in setting individual compensation.
- About Swiss Re Corporate Solutions
- To learn more about how we use AI in recruitment and how we handle your personal data, please review our Data Privacy Statement before applying.
Questions about this listing
What salary does Swiss Re offer for this role?
Swiss Re lists CHF 101'500 - 154'000 gross per year for this position in Zürich. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Swiss Re offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Swiss Re during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Zürich?
EU/EFTA residents living in the border zone of the country adjoining Canton Zürich can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Zürich's cantonal migration office or with HR during the application.
How do I apply for this position at Swiss Re?
Use the "Apply now" button on this page — it links directly to Swiss Re's original listing at swissre.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
