Metadata & Terminologies Management - Data Platforms Delivery Expert — Roche
NewCHF 62'000 - 94'000
Roche · Basel (BS)
- Location
- Basel
- Contract
- full-time
- Posted
- Yesterday
SalaryCHF 62'000 - 94'000
Role overview
At Roche you can show up as yourself, embraced for the unique qualities you bring.
Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally.
This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come.
- At Roche you can show up as yourself, embraced for the unique qualities you bring.
- Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally.
- Service Management and Governance: Assume accountability for the management, governance, and continuous improvement of designated IT Services.
- Prioritize consumer requirements and ensure the requisite processes, resources, and Key Performance Indicators (KPIs) are established to fulfill service commitments.
Main responsibilities
- Service Management and Governance: Assume accountability for the management, governance, and continuous improvement of designated IT Services.
- Prioritize consumer requirements and ensure the requisite processes, resources, and Key Performance Indicators (KPIs) are established to fulfill service commitments.
- Operational Execution: Be accountable for the day-to-day operational execution, supporting the Service Delivery Manager to ensure services meet business requirements and adhere to agreed-upon Service Level Agreements (SLAs).
- Demonstrated successful experience in performing the Core ITIL Responsibilities and Principles.
- Accountability and Problem Solving: Identify and resolve intermediate to complex data problems.
- Validate models and ensure their accuracy with minimal supervision.
- Possession of a Lean mindset.
Application process
- Proficiency in utilizing Service Management tools, including ServiceNow and Tableau dashboards, EPP, and other relevant applications.
- Ability to refine, negotiate, and implement Service Level Agreements (SLAs) with vendors and contingent workforce suppliers.
- Lead discussions to position Master Service Agreements with strategic vendors, ensuring alignment with the RDT strategy.
Company and context
- Process Compliance and Consulting: Ensure process compliance and provide expert consultancy on Service Management topics across the organization.
- Guide process practitioners to focus on adoption, adherence, and continuous learning.
- External Sourcing and Vendor Management: Co-create the external sourcing strategy, execute and maintain contractual orders for external resources, and support the organization in optimizing the value delivered by Digital and Technology partners and vendors.
- Portfolio Oversight: Oversee the entire portfolio lifecycle, encompassing goal definition, risk identification, and ensuring the delivery of requisite business value.
- Investment Health: Safeguard the health of investment portfolios through rigorous analysis, proactive risk management communication, and adherence to established best practices.
- People Management: Perform people management duties, including resource assignment, timesheet review and approval, mandatory training compliance tracking, and managing onboarding and offboarding procedures.
- Financial Stewardship: Provide financial oversight, managing both financial planning and the reconciliation of planned versus actual expenditure.
- Procurement Expertise: Maintain current knowledge of procurement processes and cultivate robust partnerships with the cVMO and procurement teams.
- Contract Management: Administer contracts with software vendors, consultants, and external partners.
- Release Management: Design and execute strategy and tasks contributing to Release Management. Required Capabilities and Competencies:
Additional details
- Join Roche, where every voice matters. Metadata & Terminologies Management Data Platforms Delivery Expert
- Release Management: Design and execute strategy and tasks contributing to Release Management.
- Fluency in English.
- Employment contract (Umowa o pracę). Annual bonus payment based on your perf
Notes and original content
- Join Roche, where every voice matters.
- The Position
- Metadata & Terminologies Management
- Data Platforms Delivery Expert
- Responsibilities:
- What you get:
- Employment contract (Umowa o pracę).
- Annual bonus payment based on your perf
