International Customer Service Specialist (m/w/d) — Sonova
- Location
- Staefa
- Contract
- other
- Posted
- 5 days ago
Role overview
Advanced Bionics | Stäfa, Switzerland | Hybrid
At Advanced Bionics, we work every day to empower people with innovative hearing solutions.
To strengthen our Commercial Operations team, we are looking for a customer-oriented and organized personality who takes responsibility in an international environment and makes a significant contribution to our customer and sales processes. Their tasks
- Advanced Bionics | Stäfa, Switzerland | Hybrid
- At Advanced Bionics, we work every day to empower people with innovative hearing solutions.
- At least 3 years of professional experience in customer service, sales support, order management or a similar function
- Understanding commercial relationships and business indicators Experience with ERP systems, ideally SAP
Key requirements
- At least 3 years of professional experience in customer service, sales support, order management or a similar function
- Understanding commercial relationships and business indicators Experience with ERP systems, ideally SAP
- Commercial education or studies in business administration, business administration or similar
- Structured and careful working method and high service orientation
- Ability to set priorities and address multiple topics in parallel
- Very good knowledge of German (native or comparable) as well as good knowledge of English in words and writing Our offer
- You will find a new challenge with us with exciting tasks and much more: an open corporate culture, flat hierarchies, promotion of education and training, the opportunity to take on personal responsibility, an attractive selection of cuisine, sports and culture offers, contemporary employment conditions and flexible working time models in many functions.
- A versatile position with a broad area of responsibility and real visibility in the company
- The opportunity to make a direct contribution to corporate success in an international medical device company #LI-NB1
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Additional details
- To strengthen our Commercial Operations team, we are looking for a customer-oriented and organized personality who takes responsibility in an international environment and makes a significant contribution to our customer and sales processes.
- Understanding commercial relationships and business indicators Experience with ERP systems, ideally SAP
- Very good knowledge of German (native or comparable) as well as good knowledge of English in words and writing
Notes and original content
- Their tasks
- Your profile
- Understanding commercial relationships and business indicators
- Experience with ERP systems, ideally SAP
Questions about this listing
What salary does Sonova offer for this role?
Sonova lists CHF 73'500 - 111'500 gross per year for this position in Staefa. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Sonova offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Sonova during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Zürich?
EU/EFTA residents living in the border zone of the country adjoining Canton Zürich can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Zürich's cantonal migration office or with HR during the application.
How do I apply for this position at Sonova?
Use the "Apply now" button on this page — it links directly to Sonova's original listing at jobs.sonova.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
