Leitung Qualitätsmanagement & Prozesse (m/w) 80-100% — Vista Augenpraxen & Kliniken

Full description

To strengthen our team, we are looking for a qualified and committed person to head quality management & processes (m/f) 80-100% at our headquarters in Basel on August 1st or by appointment. The Vista Eye Practices & Clinics are the largest provider of eye medicine in Switzerland with around 35 locations and around 500 employees. We offer first-class medical services for our patients and set standards in the specialist disciplines of ophthalmology, eye surgery and laser eye medicine. Your tasks

• Management and further development of the quality management & processes area as well as active participation in day-to-day business
• Definition and implementation of a group-wide QM strategy
• Development and further development of the newly introduced quality management system as well as cross-location process management (including development of guidelines, processes and templates)
• Analysis, optimization and standardization of operational processes in close cooperation with the locations
• Planning and implementation/support of internal and external audits as well as control of improvement measures
• Further development and analysis of the Patient surveys including deriving and implementing necessary measures
• Processing and evaluation of CIRS reports, complaints and patient feedback incl. Derivation of concrete improvements
• Ensuring and further developing a consistently patient-centered orientation of processes and services
• Definition and monitoring of quality and process-related KPIs as well as preparation of decision-making bases for management
• Advising and training managers and employees as well as implementing improvement and digitalization initiatives
• Carrying out training as part of integrations and patient-centeredness What you bring with you
• Training/studies in healthcare, business administration or comparable
• Further training in QM is an advantage
• Several years of experience in quality and process management (ideally healthcare)
• Experience in setting up QM systems and in process optimization
• Leadership experience or management of cross-departmental projects an advantage
• Analytical, structured way of working with high implementation skills
• Strong communication skills and a confident demeanor at all levels
• Assertiveness and strong collaboration in an interdisciplinary environment We offer you
• Benefit from at least five weeks of vacation, strong social benefits such as an above-average employer contribution to your occupational pension scheme and a private accident insurance worldwide.
• A modern workplace with flexible working hours and excellent public transport connections – including a half-fare travelcard as an attractive bonus.
• Active participation in an innovative environment with a focus on quality and precision
• We encourage you and support your further training so that you can continuously grow and discover new perspectives. You can also benefit from our free and extensive internal training program from the Vista Academy.
• Attractive employee benefits such as Reka participation, discounted fitness and health offers, fleet discounts – and many other extras. The location
• Location: Vista Eye Practices and Clinics
• Street: Viaduktstrasse 42
• City: 4051 Basel
• Country: Switzerland We are very pleased to get to know you. If you have any questions, please contact Stefan Lukas, Head of Operational Services, on +41 61 551 40 21. Apply now I look forward to accompanying you on the way to your dream job. I am happy to answer any questions you may have. Interested? Sabrina Cassan HR Manager +41 61 551 40 33 Good medicine needs strong teams. As a Great Place to Work® and Best Managed Company Switzerland, we create an environment in which people take responsibility, develop and be successful together. Because our success comes from the people who work at Vista. The Vista eye practices and clinics offer their employees a variety of benefits that enrich the working environment and promote personal development. A selection of these can be found here. Address Vista Eye Practices and Clinics Viaduktstrasse 42 4051 Basel Mail Link Whatsapp Linkedin Facebook