Fachspezialistin Front Support (w/m) 80-100% — Bank Cler

Full description

Specialist Front Support (m/f) 80-100 %

We are very much on Za(c)k. As a young subsidiary of the Basler Kantonalbank, we launched the first Swiss smartphone bank, Zak. This makes us a tick faster, smarter and perhaps even more cheeky than other banks. We also deal openly with the topic of money, in general we address topics that are important to us directly. More women power, for example. That is why we are particularly pleased about applications from women. Men? Of course, they are still welcome. Want to know more about who we are and how we tick? It is with pleasure.

Sebastian, Gianluca and other colleagues from Business Management in Basel are looking for reinforcements. In other words, you!

Your new job

• Answer inquiries from customer advisors in the areas of numbers, savings, financing and investing

• Developing tools and communications for distribution

• Process special condition requests in the areas of active, passive, indifferent, fixed deposit and fee refunds

• Participate in operational and strategic projects and task forces (e.g. in the area of account and payment solutions)

• Perform regular control tasks and various tests during IT releases

We benefit from this

• Diverse and extensive professional experience in customer consulting in banking - an advantage with SAQ certificate

• Commercial basic training with a higher level of further education (HF, FH or specialist card)

• Attentive, communication-strong and implementation-oriented personality with a healthy dose of assertiveness

• Very good application knowledge in Avaloq and MS Office knowledge - knowledge in Jira, Confluence, Access is desirable

• Fluent in German - very good language skills in Italian and/or French are a plus

This is how you benefit

• An open approach to the topic of money, also with regard to equal pay – that really exists with us

• An unexcited, wonderfully uncomplicated team spirit

• A modern, centrally located workplace in a fresh look

• Flexible time work, opportunities for home office

• Do you expect an all-round good employment package from us? You are right, here are the details and many other advantages

Still questions?

It is a pleasure! When it comes to technical matters, Martin Fischer, Group Manager Business Management, is looking forward to your call at 061 286 24 51. For all other questions about working for perhaps the coolest bank in Switzerland, Sandra Ankli, HR Business Partner is at 061 266 33 42.

P.S. Because we are looking for a bank professional and not a copywriter, you can save yourself the motivation letter. Instead, we are happy if you answer three short questions in the application tool. Thank you.