Employee 2nd Level IT Support (m/f/d) — yellowshark AG
- Location
- Liestal
- Contract
- other
- Posted
- 19 days ago
Role overview
10.09.2026 Employees 2nd Level IT Support (m/f/d) 4410 Liestal IT Support Permanent employment Office wage band 60,000
70,000 CHF potential (2-3 years) to 5,000 CHF 01 Future employer yellowshark AG stands for first-class personnel consulting and a strong network throughout German-speaking Switzerland.
With in-depth expertise, personal commitment and high quality standards, our specialist consultants bring together the right talents with the right companies.
- 10.09.2026 Employees 2nd Level IT Support (m/f/d) 4410 Liestal IT Support Permanent employment Office wage band 60,000
- 70,000 CHF potential (2-3 years) to 5,000 CHF 01 Future employer yellowshark AG stands for first-class personnel consulting and a strong network throughout German-speaking Switzerland.
- You will bring a completed IT, technical or comparable education.
- Experience in customer support, IT support or a service-oriented function sets you apart. – Good product, process and system knowledge is an advantage;
Key requirements
- You will bring a completed IT, technical or comparable education.
- Experience in customer support, IT support or a service-oriented function sets you apart. – Good product, process and system knowledge is an advantage;
- Alternatively, you are motivated to acquire them quickly.
Application process
- When dealing with ERP/CRM systems, ticketing tools and Microsoft Office applications, you move safely. – Strong analytical skills and a structured way of working are among your strengths.
- In German and French you communicate safely and skillfully – both verbally and in writing.
- Our client has a flat hierarchy and attaches great importance to a family and pleasant cooperation.
- There is a du-culture up to the top management level.
- Thanks to our values, we can count on many long-term colleagues.
- You will become part of an experienced and experienced team that supports you in your exciting task.
- In addition, you can benefit from other advantages: – Company-owned canteen – Job ticket (TNW subscription) – Free parking – Discounts from the product range – and a lot more jobs Apply now Unfortunately, we cannot currently support applications from your region.
- Spontaneous application You take the initiative, we check suitable job offers.
Contacts
- Discover exciting career opportunities, benefit from our comprehensive network and find perspectives that not only fit today, but also open up new opportunities in the long term. 02 Your task – You accept and process customer requests by phone, e-mail or via other defined contact channels. – Complex customer inquiries and complaints in 2nd level support you analyze solution-oriented and find suitable answers.
Company and context
- Customer cases, solutions and follow-up activities are carefully documented in the relevant systems. – You recognize recurring problems at an early stage and actively participate in process and quality improvements. – Knowledge articles, checklists and internal tools are constantly maintained and developed. 03 Benefits Participation in external training Bistro or Mensa Independent organization of the Daily Business Flat Hierarchies Flexible annual and trust working hours Progressive employment conditions 04
Additional details
- Your profile – You will bring a completed IT, technical or comparable education.
- Contact person T E-Mail About the team Application process 01 Submitting your application in 10 minutes 02 Examination of documents 03 Reply within 5 days Similar positions Today / 8008 Zurich IT Administrations Support 27.08.2026 / 4142 Munichstein ICT Senior Supporter (m/f) 100% 25.09.2026 / 8400 Winterthur (Remote) IT Supporter (80-100%) m/f 24.09.2026 / 8600 Dübendorf (Remote) IT Supporter (m/f) 80-100% Job Ticker Received Get the latest job offers directly into your mailbox.
Questions about this listing
What salary does yellowshark AG offer for this role?
yellowshark AG lists CHF 64'500 - 110'000 gross per year for this position in Liestal. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does yellowshark AG offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with yellowshark AG during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Basel?
EU/EFTA residents living in the border zone of the country adjoining Canton Basel can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Basel's cantonal migration office or with HR during the application.
How do I apply for this position at yellowshark AG?
Use the "Apply now" button on this page — it links directly to yellowshark AG's original listing at jobs.yellowshark.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
