Delivery Manager (m/f/d) — Roche

Full description

Let’s build a healthier future, together! By combining our unique strengths, we are redefining healthcare through sustainable action and innovation. For a behind-the-scenes look, check out this video to see how we at Roche are making personalized health care a reality.

The mySugr GmbH was acquired by Roche in 2017 and our Vienna office is one of Roche's global sites. You will be located here, in the heart of Vienna, no matter if you work on a mySugr®, Accu-Chek®, navify® or any other Roche product or solution. You can read more about the history of mySugr & Roche here .

Here's what we're looking for

The Patient Insights Software Chapter, within the Architecture and Software Engineering global function, aims to leverage software engineering as a competitive advantage for Roche, empowering patients and healthcare professionals to deliver better care.

We are looking for a Delivery Manager to lead and elevate software delivery across our Patient Centered Disease Management organization. As a cornerstone of our digital ecosystem, this product line features an innovative, market-leading solution aimed at supporting people with diabetes through seamless, everyday management.

As Delivery Manager, you lead and take ownership of Product Delivery within Engineering . This is an operationally hands-on role focused on engineering best practices , tooling standards, regulatory compliance, project management and scaled agile leadership. You are the orchestrator with a single goal: ensure effective and efficient product delivery, within budget and with the expected level of product quality while actively leveraging analytics and AI-enabled tools to enhance predictability, performance and operating model effectiveness at scale.

If you are passionate about agile software delivery, a strong people leader, an empathic communicator, a team player and excited to help build an AI-augmented delivery ecosystem, this role is for you.

Your Responsibilities

1. Delivery Leadership & Coordination

• Drive alignment, support decision-making and ensure the team delivers value effectively, on time, within budget and with the expected level of product quality.
• Maintain the Delivery Plan as a self-updating single source of truth for product delivery, coordinating across cross-functional stakeholders to manage milestones, dependencies, clear execution paths and address blockers.
• Proactively map cross-team dependencies, monitor technical/delivery risks and make impediments visible to resolve them early, leveraging AI-powered forecasting.
• Oversee the release process, backlog prioritization, integration needs and end-to-end flow of value across the platform to enable predictable, sustainable and high-performing delivery.
• Facilitate key ceremonies (PI Plannings, Demos, Inspect & Adapt, Refinements, Syncs and Retrospectives) ensuring the team maintains alignment and focus on clear priorities.
• Oversee the allocated budget to inform capacity planning and organizational design. Dynamically adapt team topologies to evolving needs to ensure efficiency and establish the optimal operating model for product success.
• Support overall audit readiness and cross-functional coordination, ensuring that delivery milestones naturally align with organizational standards and release guardrails.

1. Ways of Working & Continuous Improvement

• Support the evolution of roles, ceremonies, processes and tools to reduce complexity, eliminate waste and harmonize ways of working to make daily work easier for teams.
• Drive continuous improvement by identifying systemic inefficiencies through data-driven insights and automated analytics, including AI-enabled process optimization.
• Promote robust engineering practices that naturally embed quality guardrails, cybersecurity awareness and technical documentation directly into continuous integration and delivery (CI/CD) pipelines.
• Collaborate with other RTEs across the organization to share and leverage learnings, st