Customer Service Advisor FR/DE/ENG (fixed-term contract) — Decathlon
- Location
- Onnens
- Contract
- other
- Posted
- 42 days ago
Role overview
Location: Onnens (Moving to the Bern area in November 2026) Duration: 5 to 6 months YOUR CHALLENGE AND THE CONTEXT At Decathlon Switzerland, our Customer Relations Center (CRC) is entering a major transition phase.
We are actively preparing for the relocation of our site to Niederwangen (Bern/Fribourg area) in November 2026.
Because of this upcoming move, we anticipate several shifts and internal movements within the team.
- Location: Onnens (Moving to the Bern area in November 2026) Duration: 5 to 6 months YOUR CHALLENGE AND THE CONTEXT At Decathlon Switzerland, our Customer Relations Center (CRC) is entering a major transition phase.
- We are actively preparing for the relocation of our site to Niederwangen (Bern/Fribourg area) in November 2026.
Description
Location: Onnens (Moving to the Bern area in November 2026) Duration: 5 to 6 months YOUR CHALLENGE AND THE CONTEXT At Decathlon Switzerland, our Customer Relations Center (CRC) is entering a major transition phase.
We are actively preparing for the relocation of our site to Niederwangen (Bern/Fribourg area) in November 2026.
Because of this upcoming move, we anticipate several shifts and internal movements within the team.
Questions about this listing
What salary does Decathlon offer for this role?
Decathlon lists CHF 60'500 - 91'500 gross per year for this position in Onnens. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Decathlon offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Decathlon during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Geneva?
EU/EFTA residents living in the border zone of the country adjoining Canton Geneva can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Geneva's cantonal migration office or with HR during the application.
How do I apply for this position at Decathlon?
Use the "Apply now" button on this page — it links directly to Decathlon's original listing at joinus.decathlon.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.