Customer advisor (m/f/d) on telephone direct sales - full-time or part-time — Helvetia Versicherungen
- Location
- Basel
- Contract
- full-time
- Posted
- Yesterday
Role overview
Setting new standards together and shaping the future – for us, this means more than simply working through tasks.
Here you work with people who take responsibility, have high demands and have the courage to go new ways.
With us, you will find an environment where trust and performance go hand in hand and your ideas, initiative and contribution count.
- Setting new standards together and shaping the future – for us, this means more than simply working through tasks.
- Here you work with people who take responsibility, have high demands and have the courage to go new ways.
- You are the competent contact person for our German- and Italian-speaking customers by phone and in writing.
- You recognize customer needs and actively use consultations to develop suitable insurance solutions and create individual offers.
Main responsibilities
- You are the competent contact person for our German- and Italian-speaking customers by phone and in writing.
- You recognize customer needs and actively use consultations to develop suitable insurance solutions and create individual offers.
- You gain new customers and actively develop existing customer relationships (without cold acquisition).
- You accompany our customers with contract adjustments and quickly find the right solution for their concerns.
- You arrange consulting appointments for the field service. Requirements
- Completed commercial education or comparable basic education.
- Confident knowledge of German and Italian in words and writing is mandatory;
- Other language skills, especially French, are a plus.
- Experience in the insurance industry is beneficial.
- Enjoyment of telephone customer contact as well as strong consulting and sales.
Application process
- Independent, reliable and goal-oriented working method with secure handling of digital applications.
- VBV certification or the willingness to acquire it.
- We believe in cooperation at eye level, mutual trust and people who want to take responsibility.
- Different perspectives help us to develop better solutions – for our customers as well as for us as a team.
Additional details
- You arrange consulting appointments for the field service.
Notes and original content
- Requirements
Questions about this listing
What salary does Helvetia Versicherungen offer for this role?
Helvetia Versicherungen lists CHF 62'000 - 94'000 gross per year for this position in Basel. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Helvetia Versicherungen offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Helvetia Versicherungen during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Basel?
EU/EFTA residents living in the border zone of the country adjoining Canton Basel can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Basel's cantonal migration office or with HR during the application.
How do I apply for this position at Helvetia Versicherungen?
Use the "Apply now" button on this page — it links directly to Helvetia Versicherungen's original listing at jobs.helvetia.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
