Case handler/patient/emergency department — St. Claraspital

Role overview

Tasks

• Administrative admission of patients in our emergency department
• administrative processing of elective, stationary registrations in patient admission
• Verification of insurance coverage, obtaining and securing cost account languages and monitoring of cost assurance (including request for custodial payments)
• Ensure full and correct collection of all patient and case data
• Advising patients on upgrade opportunities
• Administrative processing of deaths
• Support of stations and ambulatories in administrative issues Requirements
• Commercial or health education completed
• Professional experience in the hospital environment, ideally with knowledge of social security
• Joy of contact with patients and relatives in a dynamic environment
• team-oriented, quick understanding and interest in administrative activities
• resilient and sovereign even in hectic (emergency) situations
• Willingness to provide flexible early and late services (Monday-Friday between 07.00 and 22.00) and weekend and public holiday services (09.00 – 18.00)
• very good knowledge of German in words and writing, other languages are advantageous
• Good MS Office skills, KISIM and SAP skills are beneficial We offer:
• 28-33 paid leave days per year
• Extensive opportunities for further education and training, e.g.

own seminar program with a wide range of educational opportunities

• Occupational health management with preventive measures such as ergonomic advice in the workplace
• Part-time work and the possibility of job sharing also in management functions
• Bright, friendly rooms with modern infrastructure
• Strong values and actively lived corporate culture
• Characterisation and participation of the Claraspital by the employees The Claraspital, the largest private hospital in Basel, is a university teaching and research hospital with a full mandate for highly specialized abdominal surgery and a supra-regional broadcast of its centers "Bäu" and "Tumor" as well as its special fields.

In the Claraspital, employees find jobs where they can develop both professionally and humanly.

At Claraspital, we attach great importance to consciously nurturing and developing our corporate culture and actively living the cultural criteria developed together "together - competently - responsibly".