Call Agent (m/f/d) Customer Service coop.ch, 80-100% — Coop Genossenschaft
CHF 62'000 - 94'000
Coop Genossenschaft · Spreitenbach (AG)
- Location
- Spreitenbach
- Contract
- part-time
- Posted
- 10 days ago
SalaryCHF 62'000 - 94'000
Role overview
Call Agent (f/m/d) Customer service coop.ch, 80-100 %
Coop Genossenschaft — Spreitenbach, Aargau, Svizzera
- Call Agent (f/m/d) Customer service coop.ch, 80-100 %
- Coop Genossenschaft — Spreitenbach, Aargau, Svizzera
- Acceptance and processing of telephone and written customer requests in German and French (English and Italian of advantage)
- Comprehensive telephone and written customer support of A – Z in the area of coop.ch
Main responsibilities
- Acceptance and processing of telephone and written customer requests in German and French (English and Italian of advantage)
- Comprehensive telephone and written customer support of A – Z in the area of coop.ch
- Acceptance of written and telephone customer orders
- Telephone support of chauffeurs/chauffeures (f/m/d) General administrative activities Requirements
- Commercial or equivalent training completed
- Very good oral and written knowledge of German and French at at least B1 level (English and Italian advantageous)
- Routine in dealing with digital work equipment, good user knowledge in MS Office, affinity for digital products and systems (web shop and apps)
- Precise and very customer-oriented working method
- High readiness for evening and Saturday assignments, strong team skills
- Own car for work during late shifts is advantageous Your contact person Nicole Strauss HR Marketing Tipo:Part-time Sede: Spreitenbach
Additional details
- Telephone support of chauffeurs/chauffeures (f/m/d) General administrative activities
- Own car for work during late shifts is advantageous Your contact person
Notes and original content
- Telephone support of chauffeurs/chauffeures (f/m/d)
- General administrative activities
- Requirements
- Own car for work during late shifts is advantageous
- Your contact person
- Nicole Strauss
- HR Marketing
- Tipo: Part-time
- Sede: Spreitenbach