Application Supporter: in Epsipol (Ordnungsbussen) (German & French) 80-100% — Abraxas Informatik AG
NewCHF 62'000 - 94'000
Abraxas Informatik AG · Münchenstein (BL)
- Location
- Münchenstein
- Contract
- full-time
- Posted
- Yesterday
SalaryCHF 62'000 - 94'000
Role overview
Do you want to participate in a motivated, dynamic team and support our customers optimally?
For the reinforcement of our support team in Münchenstein we are looking for YOU!
You support the users of our software solution EPSIPOL (order bus processing) and ensure that requests and errors are processed efficiently.
- Do you want to participate in a motivated, dynamic team and support our customers optimally?
- For the reinforcement of our support team in Münchenstein we are looking for YOU!
- Completed IT training or equivalent qualification through technical training
- Several years of experience in ICT-Helpdesk
Key requirements
- Completed IT training or equivalent qualification through technical training
- Several years of experience in ICT-Helpdesk
- Very good Microsoft client knowledge (Office Suite) and good SQL knowledge
- Sound technical know-how in client hardware, virtualization, networks, peripherals as well as basic knowledge in IT protection and IT security
- Strong analytical and conceptual skills as well as a reliable, independent, quality-conscious and flexible way of working
- Stylistic German with ideally very good knowledge of French – or stylish French with very good knowledge of German
- Knowledge of ITIL methods (incident, problem and service request management according to ITIL 4®) is an advantage Your Benefits
- Up to 60% home office possible with a 100% workload Holiday purchase (2 weeks per year)
- 41h week with flexible working hours on a full-time workload
- Mind. 25 days of holidays per year
- Support for 100% financial or temporal training
- Free SBB half-ax subscription for all employees
Application process
- Close cooperation with external suppliers and partners in the environment of our order bus application
- Technical analysis and independent solution of tickets
- Proactive information for users in the event of operational disruptions and planned system interruptions
- We maintain an open you culture – so feel free to send us your application directly in the you form.
Additional details
- Together with the team and external partners, you will help to provide our customers with reliable services and suitable individual solutions.
- Knowledge of ITIL methods (incident, problem and service request management according to ITIL 4®) is an advantage
- Up to 60% home office possible with a 100% workload Holiday purchase (2 weeks per year)
Notes and original content
- Your profile
- Your Benefits
- Up to 60% home office possible with a 100% workload
- Holiday purchase (2 weeks per year)
