Account Manager Suisse Romande (Core Lab Solutions, 100%) — Roche

Full description

At Roche you can show up as yourself, embraced for the unique qualities you brag. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to three both personally and professionally. This is how we love to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position As Account Manager at Roche Diagnostics Switzerland, you will be on the front line to transform the landscape of medical biology laboratories in Suisse Romande. Take this unique opportunity to collaborate with a dynamic team and drive our innovative Core Lab systems, software solutions and services to commercial success.

Role

As Account Manager, your missions will be as follows

• Customer maintenance, development and acquisition: Manage, maintain and expand relationships with our existing clients (hospital and private laboratories) in Suisse Romande, while discovering new sales opportunities and establishing new business relationships.
• Growth Strategy and Market Share Development: Develop, implement and follow regional strategic plans to deepen customer relations, maximize market penetration and achieve key performance indicators (KPIs) related to turnover, contribution margin and strategic ambitions.
• Sale of global laboratory solutions: Ensure specialized sales and consulting for our entire Core Lab portfolio, including analyzers, digital solutions and associated services, providing technical and commercial expertise throughout the process.
• Co-development of tailor-made concepts: Work closely with clients (laboratories, strategic buyers, etc.) to design technological and operational solutions that perfectly meet their complex needs, ensuring a lasting partnership and mutual commitment with Roche.
• Sales Cycle Management and Negotiations: Establish commercial offers for our products and services, conduct end-to-end contractual negotiations, conclude firm sales contracts and secure commercial profitability.
• Optimization via CRM: Manage and effectively track the sales pipeline, opportunities and history of customer interactions via Salesforce / CRM.
• Brand Presence and Opinion Leadership: Represent Roche at conferences, trade shows and diagnostic networking events to strengthen our position as a market leader and capture new customers.
• Cross-sectional collaboration and deployment: Serve as a key interface and work in close synergy with marketing, application specialists, technical service, internal customer service and sub-regional teams to perfectly align business efforts with customer needs and corporate objectives.

Your Profile

You have the following qualifications and skills

• Training: University or higher education diploma successfully completed in life sciences (biology, chemistry, etc.), technical training in the medical field or equivalent commercial training.
• Business Experience: Experience confirmed in the sale of capital goods, complex systems or account management within the diagnostic, medical technology or laboratory sector.
• Technical and field knowledge: Strong understanding of laboratory diagnostic processes (e.g. clinical chemistry, immunology), ideally complemented by knowledge in automation and laboratory software, as well as excellent control of their daily workflows and d