Customer Advisor Customer Service Direct Bank — Zürcher Kantonalbank
- Location
- Zürich
- Contract
- part-time
- Posted
- 2 days ago
Role overview
Customer Consultant:in Customer Service Direktbank
80%
100%, Direktbank / Service Center, Zürich, Professional start-ups:in, Professionals
- Customer Consultant:in Customer Service Direktbank
- 80%
- Telephone consulting of our customers for all services and banking base products
- Systematic exploration of needs and the exploitation of customer potential
Main responsibilities
- Telephone consulting of our customers for all services and banking base products
- Systematic exploration of needs and the exploitation of customer potential
- Recognition of optimizations in processes and services as well as triagating to the appropriate specialist offices
- Supervising our customers with a lot of passion and passion
- Daily experience of empathy and friendliness Requirements Completed commercial training
- Experience in (telephone) customer consulting, preferably in the banking industry
- You bring the ability to recognize customer potential and enjoy finding proactively suitable solutions
- Technical affinity and pronounced multitasking skills distinguish you
- Excellent oral and written communication skills in German as well as very good French skills
- Foreign languages in Italian or Spanish are advantageous We offer
Application process
- now online
Additional details
- Daily experience of empathy and friendliness Completed commercial training
- Foreign languages in Italian or Spanish are advantageous
- Unique overall package with attractive basic salary, variable remuneration and versatile additional services (such as public transport, sports, childcare, Health insurance, and much more)
Notes and original content
- Daily experience of empathy and friendliness
- Requirements
- Completed commercial training
- Unique overall package with attractive basic salary, variable remuneration and versatile additional services (such as public transport, sports, childcare,
- Health insurance, and much more)
- Apply now online
Questions about this listing
What salary does Zürcher Kantonalbank offer for this role?
Zürcher Kantonalbank lists CHF 73'500 - 111'500 gross per year for this position in Zürich. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Zürcher Kantonalbank offer?
This listing is a part-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Zürcher Kantonalbank during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Zürich?
EU/EFTA residents living in the border zone of the country adjoining Canton Zürich can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Zürich's cantonal migration office or with HR during the application.
How do I apply for this position at Zürcher Kantonalbank?
Use the "Apply now" button on this page — it links directly to Zürcher Kantonalbank's original listing at apply.refline.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
