Customer Service Representative — Huber+Suhner AG
- Location
- Herisau
- Contract
- full-time
- Posted
- Yesterday
Role overview
- Support and advice for our customers in the EMEA region via all three technology areas and various communication channels
- Processing of customer inquiries, preparation of offers and processing of orders
- Responsibility for complaint and escalation management
- Close cooperation with internal interfaces such as sales, logistics, planning and PQM
- Support for sales promotion measures, e.g. trade fairs and customer visits
- Active participation in projects
- Ensuring a high level of customer satisfaction
- Customer-oriented team player with completed commercial or technical training or equivalent qualification
- Several years of professional experience in a comparable position
- Strong interest in our products or already existing knowledge in similar product ranges, applications, markets or in the B2B environment
- Understanding Planning and Supply Chain Management Benefits
- High service orientation, organizational talent as well as communication strength and a proactive personality
- Positive attitude, flexibility and reliability
- Very good knowledge of German and English in word and writing is absolutely necessary
- Other languages are beneficial
- Secure handling of MS Office, ideally also with ERP systems; SAP knowledge desirable
- 40-hour week
- Up to 6 weeks holidays
- Remote work
- Staff restaurant with varied menus at attractive prices
- Contribution to Fitness & Bathroom Subscriptions
- Generous contribution to the Half-Tax subscription
- Supercompulsory pension fund and much more...
- Your responsibilities
- Support and advice for our customers in the EMEA region via all three technology areas and various communication channels
- Customer-oriented team player with completed commercial or technical training or equivalent qualification
- Several years of professional experience in a comparable position
Main responsibilities
- Your responsibilities
- Support and advice for our customers in the EMEA region via all three technology areas and various communication channels
- Processing of customer inquiries, preparation of offers and processing of orders
- Responsibility for complaint and escalation management
- Close cooperation with internal interfaces such as sales, logistics, planning and PQM
- Support for sales promotion measures, e.g. trade fairs and customer visits Active participation in projects
- Ensuring a high level of customer satisfaction
Key requirements
- Customer-oriented team player with completed commercial or technical training or equivalent qualification
- Several years of professional experience in a comparable position
Application process
- Strong interest in our products or already existing knowledge in similar product ranges, applications, markets or in the B2B environment
- Understanding Planning and Supply Chain Management Benefits
Company and context
- High service orientation, organizational talent as well as communication strength and a proactive personality
- Positive attitude, flexibility and reliability
- Very good knowledge of German and English in word and writing is absolutely necessary; Other languages are beneficial
- Secure handling of MS Office, ideally also with ERP systems; SAP knowledge desirable
- Why HUBER+SUHNER?
- 40-hour week Up to 6 weeks holidays Remote work
- Staff restaurant with varied menus at attractive prices
- Contribution to Fitness & Bathroom Subscriptions
- Generous contribution to the Half-Tax subscription Supercompulsory pension fund and much more
Additional details
- Support for sales promotion measures, e.g. trade fairs and customer visits Active participation in projects
- Very good knowledge of German and English in word and writing is absolutely necessary; Other languages are beneficial
- Secure handling of MS Office, ideally also with ERP systems; SAP knowledge desirable Up to 6 weeks holidays
- Generous contribution to the Half-Tax subscription Supercompulsory pension fund and much more
Notes and original content
- Support for sales promotion measures, e.g. trade fairs and customer visits
- Active participation in projects
- Your profile
- Very good knowledge of German and English in word and writing is absolutely necessary;
- Other languages are beneficial
- Secure handling of MS Office, ideally also with ERP systems;
- SAP knowledge desirable
- 40-hour week
- Up to 6 weeks holidays
- Remote work
Questions about this listing
What salary does Huber+Suhner AG offer for this role?
Huber+Suhner AG lists CHF 67'000 - 90'500 gross per year for this position in Herisau. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Huber+Suhner AG offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Huber+Suhner AG during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Appenzell?
EU/EFTA residents living in the border zone of the country adjoining Canton Appenzell can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Appenzell's cantonal migration office or with HR during the application.
How do I apply for this position at Huber+Suhner AG?
Use the "Apply now" button on this page — it links directly to Huber+Suhner AG's original listing at recruiting.hubersuhner.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
