Working student* in IT Service Management — Migros-Genossenschafts-Bund
NewCHF 73'500 - 111'500
Migros-Genossenschafts-Bund · Zürich (ZH)
- Location
- Zürich
- Contract
- full-time
- Posted
- 2 days ago
SalaryCHF 73'500 - 111'500
Role overview
Operations Technology within the Migros Cooperative Federation provides a variety of IT services for the Migros Group.
Service Management is the interface between our IT service providers, partners and companies with regard to IT service management capabilities and the associated systems.
- Operations Technology within the Migros Cooperative Federation provides a variety of IT services for the Migros Group.
- Service Management is the interface between our IT service providers, partners and companies with regard to IT service management capabilities and the associated systems.
- Development and further development of specifications, standards, key figures and processes for the ITSM landscape
- Creating and maintaining documentation, training and how-to-do’s in the internal wiki
Main responsibilities
- Development and further development of specifications, standards, key figures and processes for the ITSM landscape
- Creating and maintaining documentation, training and how-to-do’s in the internal wiki
Application process
- Application & Contact Marcel Guggenbühler Talent Acquisition Partner LinkedIn
- Recruitment process Submit application documents For a complete application we need your CV, certificates and diplomas. A photo in the CV and a letter of motivation are not necessary.
- We live equal opportunities for all applicants.
- We have a standardized recruitment process.
- If this does not work for you, mention it in your application dossier.
- We check applications received on an ongoing basis, create a pre-selection and release them to the manager for viewing.
Contacts
- The decision on progress or withdrawal from the recruitment process will be communicated by telephone or email.
- Duration until feedback: Up to three weeks of discussion with HR & specialist department The discussion is conducted virtually or on site with the responsible person from HR and/or the specialist department.
- It is primarily about learning more about the personnel and specialist skills and gives both sides the opportunity to assess the cultural fit into the company and team.
- Duration to feedback: Up to three weeks Get to know team Whether someone fits into the team is an important factor for employees and employers when deciding for or against employment.
- In a casual framework, we therefore give the opportunity for everyone to get to know each other.
- Offer & Contract Exhibition (Digital) After our oral job offer, the most important contract points are verified again.
- After agreement, the contract is commissioned and sent for digital signature by e-mail. Duration until feedback: Up to one week
Company and context
- Support for the development of ServiceNow and the specialist areas through recording, analysis of requirements, as well as participation in the organization and implementation of training, training
- You will develop concepts, solution designs and proof of concepts and support our team in the configuration and further development of ServiceNow solutions
- Development of visualizations with dashboards and reports in ServiceNow, PowerBI and PowerApps (including their support and operation) Requirements
- Initial experiences in technology: or completed teaching EFZ in the field of technology or knowledge of agile working methods (see SAFe) are advantageous
- Student (Uni/FH/HF): Bachelor student or Master student (FH/Uni/ETH) in Business Informatics, Computer Science, Business Engineering
- You feel at home in computer science and are interested in topics such as the construction, design and anchoring of processes, frameworks and concepts
- IT service management topics are no stranger to you and you have first contacts with PowerBI, PowerApps
- You are used to being independent and structured and you like to take on responsible activities
- You are a communicative person with Flair for collaboration and can stand in front of teams and impart your knowledge in German (negotiation certain) English (very good knowledge) Cosa of Friamo
- Food: Excellent food at reasonable prices in the staff restaurant
Additional details
- Development of visualizations with dashboards and reports in ServiceNow, PowerBI and PowerApps (including their support and operation)
- You are a communicative person with Flair for collaboration and can stand in front of teams and impart your knowledge in German (negotiation certain) English (very good knowledge)
- Application & Contact Marcel Guggenbühler Talent Acquisition Partner
- Recruitment process Submit application documents For a complete application we need your CV, certificates and diplomas. A photo in the CV and a letter of motivation are not necessary.
- After agreement, the contract is commissioned and sent for digital signature by e-mail. Duration until feedback: Up to one week
- Note for personnel service providers For this position we only consider direct applications.
Notes and original content
- for personnel service providers For this position we only consider direct applications.
- Requirements
- You are a communicative person with Flair for collaboration and can stand in front of teams and impart your knowledge
- in German (negotiation certain)
- English (very good knowledge)
- Cosa of Friamo
- Recruitment process Submit application documents For a complete application we need your CV, certificates and diplomas.
- A photo in the CV and a letter of motivation are not necessary.
- After agreement, the contract is commissioned and sent for digital signature by e-mail.
- Duration until feedback: Up to one week
