Teamleiter:in Sekretariat Ambulant (w/m/d), 80-100% — Klinik im Hasel

Full description

Klinik Im Hasel AG is a psychiatric-psychotherapeutic specialist clinic with a cantonal service mandate for the treatment of addiction and trauma disorders. As a health insurance-approved institution and part of the cantonal hospital list, we offer high-quality, evidence-based and human-oriented treatment for our patients. With around 170 dedicated employees at three locations – our inpatient clinic in Gontenschwil, the ambulatorium and the day clinic in Lenzburg and the trauma-specific ambulatorium in Baden – we combine professional competence with an appreciative and interdisciplinary cooperation.

Team Leader: in Secretariat Ambulant (m/f/d), 80-100 %

We are looking for a team leader immediately or by agreement: in Secretariat Ambulant for our locations Lenzburg and Baden

Your tasks

• Professional and personnel management of the 7-member secretarial team at the Lenzburg and Baden locations
• Personnel deployment, holiday and absentee planning and ensuring presence and deputies
• Training, training and development of employees incl. Staff meetings and participation in recruitment
• Implementation and further development of processes and standards in the secretariat, including participation in digitalization
• Hub between management practice management, doctors:inside, psychotherapists:inside, assignment and external bodies
• Active participation in day-to-day business: patient reception, scheduling of appointments and agendas, consultation assistance as well as obtaining cost language

Your profile

• Completed commercial training or training as a medical practice assistant (MPA) with several years of experience in the secretariat or in the practice administration in the health care sector, ideally in the psychiatric or outpatient area
• At least 3 years of management experience, further training (e.g. team leader: in SVF) is beneficial
• Secure handling of MS Office and clinic information systems, knowledge of ambulatory billing (2 x beneficial...)
• Cooperative and appreciative leadership style with communication and assertiveness paired with organizational talent, resilience and flexibility
• We want a basic attitude that is characterized by appreciation and respect in dealing with our patients:

Our offer

• Self-employed and responsible activities
• Dedicated and established team
• Further education opportunities and employee benefits
• Well-developed occupational health management
• Centrally located places of work directly at the Lenzburg and Baden railway station