Team Leader Quality Management & Training (f/m/d) — Galaxus
CHF 49'500 - 75'000
Galaxus · Dintikon (AG)
- Location
- Dintikon
- Contract
- full-time
- Posted
- 11 days ago
SalaryCHF 49'500 - 75'000
Role overview
As Team Leader Quality Management & Training, you will take responsibility for an 8-person team responsible for quality assurance, onboarding, and knowledge management in After Sales and Retail.
Your field of activity is deliberately close to operational reality: four logistics and service teams, ten branches, and an administrative back-office team are supported by your team.
- As Team Leader Quality Management & Training, you will take responsibility for an 8-person team responsible for quality assurance, onboarding, and knowledge management in After Sales and Retail.
- Your field of activity is deliberately close to operational reality: four logistics and service teams, ten branches, and an administrative back-office team are supported by your team.
- Personnel and professional management of a team of 8 employees
- You manage quality assurance, onboarding, and learning management in After Sales and Retail
- Initial leadership experience: in logistics or service processes
- Leadership experience, willingness to go the extra mile, and ability to inspire the team
Main responsibilities
- Personnel and professional management of a team of 8 employees
- You manage quality assurance, onboarding, and learning management in After Sales and Retail
- You use data to identify weaknesses, manage risks, and improve processes
- You are close to the employees on-site, uncover potential for improvement in daily operations, and get hands-on during implementation Requirements
- Initial leadership experience: in logistics or service processes
- You bring initial leadership experience, are ready to go the extra mile, and manage to inspire your team and continuously develop them
- You identify weaknesses based on data, derive measures from them, and implement them in a structured manner.
- In doing so, you actively manage change processes and accompany those affected through the transition
- Business-fluent German skills as well as secure English skills in everyday work (at least level B2)
Key requirements
- Initial leadership experience: in logistics or service processes
- Leadership experience, willingness to go the extra mile, and ability to inspire the team
- Data-driven identification of weaknesses and structured implementation of changes
- Business-fluent German and secure English (min. B2)
- Willingness to challenge the status quo and propose efficient solutions
- Ability to adapt to continuous changes in the work environment Completed vocational training (EFZ) German and English (fluent)
What the company offers
- Further benefits Switzerland: Benefit from 25 days of vacation, exclusive employee prices in the shop, mobile, internet, and TV subscriptions at company rates, and other advantages.
Application process
- Application & Contact Viktorija Angelova
Company and context
- The willingness to question "how it has always been done" and to propose more efficient, automated, or effective solutions and to carry them convincingly into the organization
- The ability to adapt to continuous changes in the work environment Completed vocational training (EFZ) German (fluent) English (fluent) What we offer
- Values instead of blah-blah: Cooperative, innovative, piratical, self-responsible, ambitious – we demand these five values from everyone and live them ourselves.
- Think courageously for yourself: We encourage everyone to think for themselves and actively.
- And we love it when you think courageously, newly, and differently.
- Uncomplicated: We avoid the unnecessary and focus on the important.
- From mastering challenges to celebrating our successes.
- Flexibility instead of bending (Office Jobs): In addition to home office options, we enable you to have up to 8 weeks of workation.
- Furthermore, every position is also possible at an 80% workload.
- Rapid growth: With us, you grow and develop continuously.
Additional details
- You are close to the employees on-site, uncover potential for improvement in daily operations, and get hands-on during implementation
- The ability to adapt to continuous changes in the work environment Completed vocational training (EFZ)
- Note for recruitment agencies For this position, we only consider direct applications.
Notes and original content
- for recruitment agencies For this position, we only consider direct applications.
- Requirements
- The ability to adapt to continuous changes in the work environment
- Completed vocational training (EFZ)
- German (fluent)
- English (fluent)
- What we offer
