Fachspezialist/in Qualität & Projekte Sanitätsnotrufzentrale 144 — Kantonsspital Aarau (KSA)

Full description

Job: 1 January 2027 or by arrangement, indefinitely

Tasks

Quality management

• They further expand our quality management and ensure that it is implemented in the everyday life of dispatchers.
• They evaluate key figures such as acceptance and alarm times or the medical query and derive concrete improvements from this.
• Planning and implementation of quality checks and internal audits
• Preparation of insights and recommendations for leadership
• Participation in the development and maintenance of quality standards and requirements
• They create a climate where mistakes and near-events are discussed openly so we can evolve.

Project management

• Planning, coordination and implementation of projects – from the idea to the evaluation
• Cooperation with internal and external partners
• Preparation of decision-making bases, project documents and presentations
• Monitoring of project objectives, deadlines and results
• Ensuring sustainable implementation and evaluation of completed projects

Further development of the SNZ 144

• Identification of development and innovation potential
• Accompanying change and development projects
• Support for leadership in organisational and technical issues
• Observation of developments in rescue, emergency response and quality management
• Introducing new ideas and modern solutions

Requirements

• Completed higher education in quality management, project management, health care, rescue or equivalent qualification
• Several years of experience in quality and/or project management
• Experience in managing or coordinating projects
• Experience in Swiss rescue services, health care or in an emergency call centre is an advantage
• Strong analytical and conceptual skills
• Independent, structured and solution-oriented working method
• Joy of initiating and implementing changes
• Communication strength and secure presence at different hierarchical levels
• Ability to understand complex issues
• High personal responsibility and organisational skills
• Very good knowledge of German in word and writing
• Good IT user knowledge and secure handling of Microsoft 365
• Affinity for digitalization and new technologies

Welcome to the Cantonal Hospital Aarau (KSA). Whether in the Cantonal Hospital Aarau, at the locations KSA Bahnhof Aarau, KSA Lenzburg or KSA Frick – we are there for you around the clock. With our wide range of services, from basic care to highly specialized medicine, we are competent and reliable at all locations.