Software Architect, Service Management Platform (OSI-SMS-2026-140-LD) — CERN
NewCHF 63'000 - 107'500
CERN · Geneva, GENEVA, Switzerland (GE)
- Location
- Geneva
- Contract
- full-time
- Posted
- 2 days ago
SalaryCHF 63'000 - 107'500
Role overview
Introduction: You will drive the evolution of CERN’s Service Management platform, currently based on ServiceNow, in line with business needs and developments from the platform provider. Functions:
Identify and present relevant technical solutions (e.g.
AI based automation) by following new releases and announcements from the PaaS service provider (ServiceNow).
- Introduction: You will drive the evolution of CERN’s Service Management platform, currently based on ServiceNow, in line with business needs and developments from the platform provider. Functions:
- Identify and present relevant technical solutions (e.g.
Application process
- Development of application software. Behavioural competencies:
- Learning and Sharing Knowledge: sharing knowledge and expertise freely and willingly with others; coaching others to ensure knowledge transfer.
- Communicating Effectively: delivering presentations in a structured and clear way; adjusting style and content to the audience; responding calmly and confidently to questions.
- Working in Teams: building and maintaining constructive and effective work relationships.
- We welcome applications from all Member States and Associate Member States .
- This vacancy will be filled as soon as possible, and applications should normally reach us no later than 05.08.2026 at 23:59 CEST.
- Employment Conditions: Contract type: Limited duration contract (5 years).
- Subject to certain conditions, holders of limited-duration contracts may apply for an indefinite position.
Company and context
- Working in the Interest of the Organization: promoting synergy and cooperation between the various parts of the Organization. Language skills:
- Spoken and written English, with a commitment to learn French.
- Eligibility and closing date: Diversity has been an integral part of CERN's mission since its foundation and is an established value of the Organization.
- Employing a diverse workforce is central to our success.
- At CERN, the European Organization for Nuclear Research, we are pushing the frontiers of science and technology.
- Our groundbreaking work brings together not only physicists but also a diverse range of professionals from engineering, technical, scientific, and administrative fields.
- Together, we foster an environment where innovation and collaboration thrive.
- Every day, we face exciting new challenges and opportunities to contribute to cutting-edge research that shapes our understanding of the universe.
- We meet these challenges through the diverse perspectives within our teams, ensuring every contribution is valued and driving our shared sense of inclusion and purpose.
- Diversity is a core value of CERN since its foundation, and it remains central to our mission and continued success.
Additional details
- Introduction: You will drive the evolution of CERN’s Service Management platform, currently based on ServiceNow, in line with business needs and developments from the platform provider.
- ITIL certificate is an advantage.
- Knowledge of Service Management methodologies, such as the ITIL framework would be an asset. Technical competencies:
- Identification and selection of relevant emerging ICT technologies.
- Development of application software. Behavioural competencies:
- Working in the Interest of the Organization: promoting synergy and cooperation between the various parts of the Organization.
Notes and original content
- Experience:
- Knowledge of Service Management methodologies, such as the ITIL framework would be an asset.
- Technical competencies:
- Development of application software.
- Behavioural competencies:
- Language skills:
- Overview of CERN
