Senior ICT-Helpdesk Staff Member — Confederazione Svizzera
CHF 113'000 - 192'000
Confederazione Svizzera · Bern (BE)
- Location
- Bern
- Contract
- other
- Posted
- 10 days ago
SalaryCHF 113'000 - 192'000
Role overview
Duties
Ensure stable and high-quality operation of the ICT support service
Monitor incidents and service requests until final resolution and maintain a high level of service quality
- Duties
- Ensure stable and high-quality operation of the ICT support service
Additional details
- Collect, classify, and document relevant information and collaborate on the quality and optimization of support processes
- Good active knowledge of two official languages both in speaking and writing, as well as passive knowledge of the third official language. Knowledge of English is an advantage
Notes and original content
- Requirements
- Good active knowledge of two official languages both in speaking and writing, as well as passive knowledge of the third official language.
- Knowledge of English is an advantage
