Global Product Support (GPS) Quality Leader — Hitachi Energy
- Location
- Zurich
- Contract
- other
- Posted
- 56 days ago
Role overview
The Opportunity We are looking for a Global Product Support (GPS) Quality Leader to drive quality improvement and governance across our Global Product Support organization within the High Voltage business.
In this role, you will act as a key interface between GPS and R&D Quality, ensuring consistent application of quality processes and methodologies throughout product and system changes.
You will support quality assurance, risk mitigation, audits, and continuous improvement while helping teams translate customer and business requirements into robust quality practices.
This is a great opportunity to take on a global and cross-functional role, influence quality standards across the product lifecycle, and contribute directly to the reliability and continuous improvement of our products and processes.
How You'll Make an Impact
- Drive the implementation and continuous improvement of quality standards, processes, and methodologies across Global Product Support activities
- Ensure effective execution of the HV Design Change Process, including quality requirements, acceptance criteria, verification and validation, and change implementation
- Support product quality and risk mitigation through FMEA, PPAP\/APQP, Quality Control Plans, DFM\/DFA, reliability reviews, Lessons Learned, NCR data, and Cost of Poor Quality insights
- Act as the key interface between GPS and R&D Quality, consolidating findings, aligning priorities, and supporting improvements across product development and lifecycle management
- Coordinate and support internal and external audits, non-conformity management, root cause analysis, and effective corrective and preventive actions
- Coach and train GPS teams on quality methods and processes while promoting a strong quality mindset and cross-functional collaboration Your Background
- Engineering degree combined with relevant experience in Global Product Support, product quality, R&D quality, or a comparable technical quality environment
- Strong knowledge of product verification and validation, Design and Process FMEA, quality management systems, and structured problem-solving and root cause analysis methods
- Experience with product change management and quality planning methodologies such as APQP, PPAP, Gate Models, and Quality Control Plans
- Knowledge of applicable industry standards and regulations, together with experience supporting or conducting quality audits
- Experience with risk management, continuous improvement, and cross-functional quality initiatives in complex technical or industrial environments
- Strong stakeholder management and influencing skills
- Lean Six Sigma Green Belt and experience with project management methodologies are valuable More about us: We believe great work thrives in an environment where people feel genuinely supported and fairly rewarded.
Our benefits are designed to create real value for every individual – fueling engagement, performance, and growth.
By prioritizing well‑being, we build a workplace where personal and organizational success grow together.
The minimum salary for this position in the location specified: Starting from: 52,700 Gross annual salary The final offer will be based on candidate location, skills and qualifications, experience, and aligned with internal pay structures.
Our benefits offering for this role generally include: Incentive Plan, Lunch ticket or canteen, Health Insurance, Pension Fund, Welfare, Flexible working hours, Hybrid work model, Well-being platform, Family Care Benefits, Parking and Partnerships (gyms, sports centers, stores) Applicable CBA: Metalmeccanico Join us and be part of the team shaping the future of energy.
Application process
- In this role, you will act as a key interface between GPS and R&D Quality, ensuring consistent application of quality processes and methodologies throughout product and system changes.
- You will support quality assurance, risk mitigation, audits, and continuous improvement while helping teams translate customer and business requirements into robust quality practices.
- This is a great opportunity to take on a global and cross-functional role, influence quality standards across the product lifecycle, and contribute directly to the reliability and continuous improvement of our products and processes. How You'll Make an Impact
- Drive the implementation and continuous improvement of quality standards, processes, and methodologies across Global Product Support activities
- Ensure effective execution of the HV Design Change Process, including quality requirements, acceptance criteria, verification and validation, and change implementation
- Support product quality and risk mitigation through FMEA, PPAP\/APQP, Quality Control Plans, DFM\/DFA, reliability reviews, Lessons Learned, NCR data, and Cost of Poor Quality insights
- Act as the key interface between GPS and R&D Quality, consolidating findings, aligning priorities, and supporting improvements across product development and lifecycle management
- Coordinate and support internal and external audits, non-conformity management, root cause analysis, and effective corrective and preventive actions
Company and context
- The Opportunity We are looking for a Global Product Support (GPS) Quality Leader to drive quality improvement and governance across our Global Product Support organization within the High Voltage business.
- By prioritizing well‑being, we build a workplace where personal and organizational success grow together.
- The minimum salary for this position in the location specified: Starting from: 52,700 Gross annual salary The final offer will be based on candidate location, skills and qualifications, experience, and aligned with internal pay structures.
- Our benefits offering for this role generally include: Incentive Plan, Lunch ticket or canteen, Health Insurance, Pension Fund, Welfare, Flexible working hours, Hybrid work model, Well-being platform, Family Care Benefits, Parking and Partnerships (gyms, sports centers, stores) Applicable CBA: Metalmeccanico Join us and be part of the team shaping the future of energy.
Additional details
- This is a great opportunity to take on a global and cross-functional role, influence quality standards across the product lifecycle, and contribute directly to the reliability and continuous improvement of our products and processes. How You'll Make an Impact
Notes and original content
- This is a great opportunity to take on a global and cross-functional role, influence quality standards across the product lifecycle, and contribute directly to the reliability and continuous improvement of our products and processes.
- How You'll Make an Impact
Questions about this listing
What salary does Hitachi Energy offer for this role?
Hitachi Energy lists CHF 83'000 - 127'500 gross per year for this position in Zurich. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Hitachi Energy offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Hitachi Energy during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Zürich?
EU/EFTA residents living in the border zone of the country adjoining Canton Zürich can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Zürich's cantonal migration office or with HR during the application.
How do I apply for this position at Hitachi Energy?
Use the "Apply now" button on this page — it links directly to Hitachi Energy's original listing at hitachienergy.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
