Field Service Technician (Midlands / Bern Region) (80–100%) — ABB Svizzera (sede Ticino)
- Location
- Baden, Aargau
- Contract
- full-time
- Posted
- 21 days ago
Role overview
At ABB , we help industries run leaner and cleaner—and every person here makes that happen.
You’ll be empowered to lead, supported to grow, and proud of the impact we create together.
Join us and help run what runs the world. This position reports to: Service Team Leader Your Role and
- At ABB , we help industries run leaner and cleaner—and every person here makes that happen.
- You’ll be empowered to lead, supported to grow, and proud of the impact we create together.
- In this position, you will have the opportunity to perform service activities in accordance with work instructions and in compliance with ABB quality and safety guidelines.
- You will ensure high‑quality customer service on a daily basis by planning service assignments and carrying them out according to customer orders and expectations.
- Completed apprenticeship as an automation technician, electrician, electrical installer, or a comparable technical qualification
- At least 3 years of professional experience in automation, electrical engineering, or a related technical field; experience with UPS systems (uninterruptible power supply) is an advantage
Main responsibilities
- In this position, you will have the opportunity to perform service activities in accordance with work instructions and in compliance with ABB quality and safety guidelines.
- You will ensure high‑quality customer service on a daily basis by planning service assignments and carrying them out according to customer orders and expectations.
- With your clear communication skills, you help maintain customer satisfaction and loyalty by clearly conveying schedules and expectations. Work model: Onsite
- This role is part of the Electrification, Smart Power division in Baden.
- Key stakeholders include customers, field‑service colleagues, and the internal service coordinator team. Your Main
- Collaborating with customers on‑site to identify optimization opportunities and resolve existing challenges
- Performing field‑service tasks, identifying technical issues, and conducting on‑site or remote analysis within the service categories and product areas for which you are certified
- Preparing material lists for service assignments and ensuring that all required materials, parts, and equipment are available and in proper condition
- Providing training to field‑service colleagues and customers when required Our Team
- You will join a collaborative and supportive team where you can continue to grow both professionally and personally. Your
Key requirements
- Completed apprenticeship as an automation technician, electrician, electrical installer, or a comparable technical qualification
- At least 3 years of professional experience in automation, electrical engineering, or a related technical field; experience with UPS systems (uninterruptible power supply) is an advantage
- Extensive knowledge of electromechanical systems, diagnostic tools, and field‑service methods in an industrial environment
- High customer orientation, flexibility in handling changing requirements, and a constructive approach to problem‑solving within the team
- Fluent German and basic English skills; professional communication in customer interactions
- Willingness to travel, participate in on‑call duty, and occasionally work on weekends; main service area: Mittelland / Bern region
- Valid driver’s license for assignments within Switzerland
What the company offers
- We offer our employees the following benefits:
- Attractive compensation including bonus, 13th‑month salary, and employee share acquisition program (ESAP)
- Development opportunities through targeted training and career advancement Company vehicle and fleet discounts
- Contribution toward your gym membership and medical services (IFA) REKA checks and Swibeco discounts More About Us
- ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings.
- The Division’s technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives.
Application process
- The Division’s portfolio includes industrial circuit breakers, low-voltage systems, motor starting applications, and safety devices like switches and relays.
- Its Power Protection unit supports the world’s largest data center companies with advanced energy-efficient UPS solutions.
- today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
Company and context
- The Division’s ABB Ability™ Energy Manager provides a scalable, easy-to-use platform that helps organizations save energy and reduce CO2 emissions.
- The recruitment process is managed by Talent Partner Mara Werne .
- Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative.
- That's why we welcome people from all backgrounds and experiences.
- Ready to make an impact?
Additional details
- Join us and help run what runs the world. This position reports to: Service Team Leader
- With your clear communication skills, you help maintain customer satisfaction and loyalty by clearly conveying schedules and expectations.
- Key stakeholders include customers, field‑service colleagues, and the internal service coordinator team.
- Providing training to field‑service colleagues and customers when required
- You will join a collaborative and supportive team where you can continue to grow both professionally and personally.
- Development opportunities through targeted training and career advancement Company vehicle and fleet discounts
- Contribution toward your gym membership and medical services (IFA) REKA checks and Swibeco discounts
- Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
Notes and original content
- Join us and help run what runs the world.
- This position reports to:
- Service Team Leader
- Your Role and
- Responsibilities
- Work model: Onsite
- Qualifications
- Development opportunities through targeted training and career advancement
- Company vehicle and fleet discounts
- Contribution toward your gym membership and medical services (IFA)
Questions about this listing
What salary does ABB Svizzera (sede Ticino) offer for this role?
ABB Svizzera (sede Ticino) lists CHF 88'000 - 123'000 gross per year for this position in Baden, Aargau. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does ABB Svizzera (sede Ticino) offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with ABB Svizzera (sede Ticino) during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Aargau?
EU/EFTA residents living in the border zone of the country adjoining Canton Aargau can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Aargau's cantonal migration office or with HR during the application.
How do I apply for this position at ABB Svizzera (sede Ticino)?
Use the "Apply now" button on this page — it links directly to ABB Svizzera (sede Ticino)'s original listing at careers.abb, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
