Field Service Engineer — Roche
- Location
- Basel
- Contract
- full-time
- Posted
- 4 days ago
Role overview
At Roche you can show up as yourself, embraced for the unique qualities you bring.
Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally.
This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come.
- At Roche you can show up as yourself, embraced for the unique qualities you bring.
- Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally.
- Key Responsibilities
- Empower Yourself: Take charge of providing technical support for complex electrical and mechanical medical diagnostic equipment, ensuring optimal performance, safety, and reliability.
Main responsibilities
- Key Responsibilities
- Empower Yourself: Take charge of providing technical support for complex electrical and mechanical medical diagnostic equipment, ensuring optimal performance, safety, and reliability.
- Deliver Impact: Perform fault diagnosis, routine repairs, preventative maintenance, and system installations, both on-site and via remote diagnostic support.
- Build Connections: Represent Roche Diagnostics with professionalism, empathy, and integrity, building trust-based relationships with key laboratory personnel and stakeholders.
- Make a Difference: Collaborate closely with multi-disciplinary teams in hospital and laboratory environments to enhance operational efficiency and improve patient care outcomes.
- Drive Proactive Solutions: Work as part of a close-knit, multi-disciplinary team offering proactive implementation, technical systems support, and analytical reviews alongside reactive troubleshooting. Who You Are
- You thrive under pressure in a fast-paced, time-sensitive environment with shifting priorities.
- Resilient, tenacious, and analytical, you possess a passion for insights and feel comfortable working with technical, scientific, and numeric data. Requirements & Qualifications:
- Proven Experience: Qualified Engineer with a proven track record servicing high-value capital equipment.
- Education: Equivalent qualification to HNC/HND level or above in Electrical, Mechanical, or Systems Engineering is highly desirable.
Application process
- We are seeking a Field Service Engineer to join our solution-focused team of Applications, Information Solutions, and Engineering Specialists covering the Central East region of the UK (Mansfield and surrounding areas) .
- In this role, you will provide comprehensive, whole-solution support for a diverse range of high-value medical diagnostic equipment.
- From installation, fault diagnosis, and preventative maintenance to customer training and technical troubleshooting, you will play a vital role in shaping the future of healthcare delivery across NHS, University, and private laboratory environments.
- Collaboration: Strong capability to work effectively within a multi-disciplinary team (Applications, IT, and Engineering) to deliver a seamless service solution.
- Flexibility: Willingness and capability to work within a 7-day support model to meet customer and patient needs across the region. What We Offer
- Unlock Your Potential: A highly competitive salary and comprehensive benefits package, coupled with clear opportunities for career progression.
- Invest in Yourself: Access to Roche’s world-renowned product training programs, continuous professional development, and expert mentoring.
- We encourage applications from all qualified individuals regardless of background. Who we are A healthier future drives us t
Company and context
- Join the Journey: Be part of a pioneering global organization dedicated to delivering innovative diagnostic solutions that make a tangible impact on human health.
- At Roche, we believe in the power of diversity, inclusion, and equal opportunity.
Additional details
- Join Roche, where every voice matters. Field Service Engineer
- Job Function: Technical Customer Support & Service Engineering
- Drive Proactive Solutions: Work as part of a close-knit, multi-disciplinary team offering proactive implementation, technical systems support, and analytical reviews alongside reactive troubleshooting.
- Resilient, tenacious, and analytical, you possess a passion for insights and feel comfortable working with technical, scientific, and numeric data. Requirements & Qualifications:
- Flexibility: Willingness and capability to work within a 7-day support model to meet customer and patient needs across the region.
- We encourage applications from all qualified individuals regardless of background. A healthier future drives us t
Notes and original content
- Join Roche, where every voice matters.
- The Position
- Field Service Engineer
- The Opportunity
- Who You Are
- Resilient, tenacious, and analytical, you possess a passion for insights and feel comfortable working with technical, scientific, and numeric data.
- Requirements & Qualifications:
- What We Offer
- We encourage applications from all qualified individuals regardless of background.
- Who we are
Questions about this listing
What salary does Roche offer for this role?
Roche lists CHF 72'500 - 110'500 gross per year for this position in Basel. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Roche offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Roche during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Basel?
EU/EFTA residents living in the border zone of the country adjoining Canton Basel can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Basel's cantonal migration office or with HR during the application.
How do I apply for this position at Roche?
Use the "Apply now" button on this page — it links directly to Roche's original listing at roche.wd3.myworkdayjobs.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
