Call Agent (m/f/d) Customer Service coop.ch, 80-100% — Coop Genossenschaft

Role overview

Tasks

• Acceptance and processing of telephone and written customer concerns in German and French (English and Italian advantageous)
• Comprehensive telephone and written customer support of A
• Z in the area of coop.ch
• Acceptance of written and telephone customer orders
• Telephone support of chauffeuses/chauffeures (f/m/d)
• General administrative activities
• Requirements
• Completed commercial or equivalent training
• Very good oral and written German and French skills at least B1 level (English and Italian advantageous)
• Routinated in dealing with digital work equipment, good user knowledge in MS Office, affinity for digital products and systems (web shop and apps)
• Exact and very customer-oriented working methods
• High willingness for evening and Saturday assignments, pronounced teamwork
• Own car for work during late shifts advantageous Your contact person Nicole Strauss HR Marketing

This page consolidates the key details of the listing and presents them in a structured format for cross-border candidates targeting Argovia.

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