Call Agent (m/f/d) Customer Service Coop.ch, 40% (hourly wage) — Coop Genossenschaft
- Location
- Spreitenbach
- Contract
- part-time
- Posted
- 2 days ago
Role overview
Call Agent (m/f/d) Customer Service Coop.ch, 40% (hourly wage)
Coop Cooperative — Spreitbach, Aargau, Sizzera
- Call Agent (m/f/d) Customer Service Coop.ch, 40% (hourly wage)
- Coop Cooperative — Spreitbach, Aargau, Sizzera
- Reception and processing of telephone and written customer requests in German, French, English and Italian
- Comprehensive telephone and written customer support of A – Z in the area coop.ch
- Very good oral and written German and French knowledge at least B1 level (English and Italian of benefit)
- High readiness for evening and Saturday operations, strong team skills - own car for working at late shifts of benefit Discounts: 5-fold number
Main responsibilities
- Reception and processing of telephone and written customer requests in German, French, English and Italian
- Comprehensive telephone and written customer support of A – Z in the area coop.ch
- Reception of written and telephone customer orders
- Telephone support of the chauffeurs/chauffeurs General administrative activities Requirements
- Completed commercial or equivalent training
- Routined in handling digital work equipment, good user knowledge in MS Office, A high level of quality of digital products and system (Webshop and Apps)
- Exact and very customer-oriented working methods
- Super points in the supermarket, up to 20% discount in all formats of the Coop group, Reka card: discount on subscription, discount on GA subscription
- Conditions of employment: Pension fund: 2/3 is paid by Coop, 18 weeks of paid maternity leave and 4 weeks of paid paternity leave working time: 5 weeks of holidays
- further education: over 600 internal training courses
What the company offers
- Very good oral and written German and French knowledge at least B1 level (English and Italian of benefit)
- High readiness for evening and Saturday operations, strong team skills - own car for working at late shifts of benefit Discounts: 5-fold number
Additional details
- Telephone support of the chauffeurs/chauffeurs General administrative activities
- High readiness for evening and Saturday operations, strong team skills - own car for working at late shifts of benefit Discounts: 5-fold number
- Conditions of employment: Pension fund: 2/3 is paid by Coop, 18 weeks of paid maternity leave and 4 weeks of paid paternity leave working time: 5 weeks of holidays
- sustainability: commitment to people and animals and nature with over 400 actions communication: internal app for employees
- 200.– Discount on annual subscription Your contact Nicole Strauss HR Marketing
Notes and original content
- Telephone support of the chauffeurs/chauffeurs
- General administrative activities
- Requirements
- High readiness for evening and Saturday operations, strong team skills - own car for working at late shifts of benefit
- Discounts: 5-fold number
- Conditions of employment: Pension fund: 2/3 is paid by Coop, 18 weeks of paid maternity leave and 4 weeks of paid paternity leave
- working time: 5 weeks of holidays
- sustainability: commitment to people and animals and nature with over 400 actions
- communication: internal app for employees
- 200.– Discount on annual subscription
Questions about this listing
What salary does Coop Genossenschaft offer for this role?
Coop Genossenschaft lists CHF 24'800 - 37'600 gross per year for this position in Spreitenbach. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Coop Genossenschaft offer?
This listing is a part-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Coop Genossenschaft during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Aargau?
EU/EFTA residents living in the border zone of the country adjoining Canton Aargau can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Aargau's cantonal migration office or with HR during the application.
How do I apply for this position at Coop Genossenschaft?
Use the "Apply now" button on this page — it links directly to Coop Genossenschaft's original listing at jobs.coopjobs.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
