Business Analyst After Sales & Retail (w/m/d) — Galaxus
- Location
- Dintikon
- Contract
- full-time
- Posted
- 2 days ago
Role overview
In the After Sales & Retail Business Engineering team, you design processes with real impact for customers, partners and our ecosystem.
You expect responsibility instead of micromanagement, a cross-functional team at eye level and the freedom to go new ways.
Do you want to actively develop return and guarantee processing?
- In the After Sales & Retail Business Engineering team, you design processes with real impact for customers, partners and our ecosystem.
- You expect responsibility instead of micromanagement, a cross-functional team at eye level and the freedom to go new ways.
- Together with specialists, product owners and business analysts, you will develop and optimize warranty and return processes.
- You take responsibility for your topics and actively promote their further development
- Further benefits Switzerland: Benefit from 25 days of holidays, exclusive employee prices in the shop, mobile, Internet and TV subscriptions at the company rate and other benefits.
Main responsibilities
- Together with specialists, product owners and business analysts, you will develop and optimize warranty and return processes.
- You take responsibility for your topics and actively promote their further development
- Independent coordination of projects, meaningful prioritization and involvement of relevant stakeholders at the right time
- You use relevant data, define KPIs and justify solutions, you make fact-based decisions and can also represent them to management
- Successes make you visible.
- You use relevant data, define KPIs and justify solutions
- Early identification of potential through proactive analysis of business processes
- Identification of automation and optimization possibilities and development of new models
- You communicate actively, across functions and to the point.
- In discussions, you create clarity, make decisions and share your knowledge with the team Requirements
What the company offers
- Further benefits Switzerland: Benefit from 25 days of holidays, exclusive employee prices in the shop, mobile, Internet and TV subscriptions at the company rate and other benefits.
Application process
- Application & Contact Anna Redka
Additional details
- In discussions, you create clarity, make decisions and share your knowledge with the team
- Taking calculated risks to create value and drive growth
- Note for personnel service providers For this position we only consider direct applications.
Notes and original content
- for personnel service providers For this position we only consider direct applications.
- Requirements
- German (flowing)
- English (flowing)
- Cosa of Friamo
Questions about this listing
What salary does Galaxus offer for this role?
Galaxus lists CHF 72'500 - 110'500 gross per year for this position in Dintikon. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Galaxus offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Galaxus during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Aargau?
EU/EFTA residents living in the border zone of the country adjoining Canton Aargau can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Aargau's cantonal migration office or with HR during the application.
How do I apply for this position at Galaxus?
Use the "Apply now" button on this page — it links directly to Galaxus's original listing at jobs.migros.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
