Operational Excellence Manager Remote Support — Bühler Group
- Ort
- Uzwil
- Vertrag
- full-time
- Veröffentlicht
- Gestern
Rollenüberblick
Are you passionate about driving operational excellence, continuous improvement, and digital transformation in a global service environment?
- Are you passionate about driving operational excellence, continuous improvement, and digital transformation in a global service environment?
- Attractive vacation entitlement
- Enough time for relaxation and personal interests - we offer from 25 to 30 days of vacation per year depending on age. Attractive mobility concept
Was das Unternehmen bietet
- Attractive vacation entitlement
- Enough time for relaxation and personal interests - we offer from 25 to 30 days of vacation per year depending on age. Attractive mobility concept
- We offer an OSTWIND ZVV / Z-Pass + half-fare travelcard for CHF 365 + CHF 400 public transport credit as well as an attractive first-class travelcard or free parking. VIVA Restaurant
- We offer our employees a daily fitness menu from 9, 00 CHF. Employer-funded pension plan
- The Bühler Pension Fund offers Bühler employees an independent pension fund that ensures reliable financial security in retirement: www.pk-buhler.ch Health-Port
- We are committed to preventive health care through laboratory analyses, massages, nutritional advice, physiotherapy, group courses and a company doctor. Sports activities
- We promote physical activity through self-organized circuit training and running groups as well as vouchers for Update and Activ Fitness.
- Two billion people eat food every day that was produced with Bühler equipment.
- One billion people drive vehicles whose parts were manufactured with our machines.
- Bühler aims to balance humanity, nature, and the economy in every decision as it develops solutions that unlock sustainable business opportunities in the global food, feed, and mobility industries.
Unternehmen und Kontext
- At Bühler, you will play a key role in shaping the future of our Remote Support organization by optimizing processes, enhancing customer experience, and enabling efficient service delivery through innovative tools and solutions.
- You will collaborate with stakeholders across Service, Sales, IT, and global regions to drive impactful improvements and support the continuous evolution of our Remote Support capabilities. Aufgaben:
- You drive continuous improvement initiatives across Remote Support processes, tools, collaboration models, and operational performance
- You identify business needs, translate requirements into practical solutions, and support the implementation of improvement initiatives across the global Remote Support community
- You contribute to roadmap development, testing, training, change management, and rollout activities to ensure successful adoption of new solutions and processes
- You collaborate with stakeholders across Service, Sales, IT, regions, and external partners to drive operational excellence and digital enablement
- You improve incident management, data quality, reporting, user adoption, and end-to-end service processes while managing priorities, risks, and dependencies effectively Anforderungen:
- Higher education or university degree in Business Administration, Information Technology, Business Informatics, Engineering, Service Management, or a related field
- Several years of experience in Operational Excellence, Remote Support, Service Operations, process improvement, project coordination, product management, or a related service environment
- Strong understanding of service operations, incident management, customer service, CRM processes, and continuous improvement methodologies
Weitere Details
- You will collaborate with stakeholders across Service, Sales, IT, and global regions to drive impactful improvements and support the continuous evolution of our Remote Support capabilities.
- You improve incident management, data quality, reporting, user adoption, and end-to-end service processes while managing priorities, risks, and dependencies effectively
- Enough time for relaxation and personal interests - we offer from 25 to 30 days of vacation per year depending on age. Attractive mobility concept
- We offer an OSTWIND ZVV / Z-Pass + half-fare travelcard for CHF 365 + CHF 400 public transport credit as well as an attractive first-class travelcard or free parking.
- We offer our employees a daily fitness menu from 9, 00 CHF. Employer-funded pension plan
- The Bühler Pension Fund offers Bühler employees an independent pension fund that ensures reliable financial security in retirement: www.pk-buhler.ch
- We are committed to preventive health care through laboratory analyses, massages, nutritional advice, physiotherapy, group courses and a company doctor.
Notizen und Originalinhalt
- Anforderungen:
- Wir bieten:
- Enough time for relaxation and personal interests - we offer from 25 to 30 days of vacation per year depending on age.
- Attractive mobility concept
- VIVA Restaurant
- We offer our employees a daily fitness menu from 9, 00 CHF.
- Employer-funded pension plan
- Health-Port
- Sports activities
Fragen zu dieser Stellenanzeige
Welches Gehalt bietet Bühler Group für diese Stelle?
Bühler Group gibt CHF 79'000 - 120'000 brutto pro Jahr für diese Position in Uzwil an. Dies ist das im Original-Inserat veröffentlichte Gehalt (oder, falls der Arbeitgeber keinen Betrag nennt, eine realistische Schätzung für Rolle und Branche) — der Rechner auf dieser Seite berechnet daraus Ihr tatsächliches Netto nach Grenzgänger-Steuer und Sozialabgaben.
Ist das eine Vollzeitstelle, und welchen Vertragstyp bietet Bühler Group?
Diese Stelle ist eine Vollzeit-Position. Der hier angezeigte Vertragstyp stammt direkt aus dem Original-Inserat des Arbeitgebers; klären Sie genaue Arbeitszeiten, Kündigungsfrist und Probezeit während des Bewerbungsprozesses mit Bühler Group, da diese Details auch innerhalb derselben Vertragskategorie variieren können.
Brauche ich eine Grenzgänger-Bewilligung für eine Stelle im Kanton St. Gallen?
EU/EFTA-Bürger mit Wohnsitz in der Grenzzone des an den Kanton St. Gallen angrenzenden Landes können eine G-Bewilligung beantragen; der Schweizer Arbeitgeber reicht sie nach Vertragsunterzeichnung beim Migrationsamt dieses Kantons ein. Grenzzonen-Regeln und Bearbeitungszeiten variieren je nach Nachbarland und Kanton — klären Sie die Details mit dem Migrationsamt des Kantons St. Gallen oder mit HR während der Bewerbung.
Wie bewerbe ich mich für diese Stelle bei Bühler Group?
Nutzen Sie die Schaltfläche "Jetzt bewerben" auf dieser Seite — sie führt direkt zum Original-Inserat von Bühler Group unter jobs.buhlergroup.com, sodass Ihre Bewerbung direkt im Bewerbermanagementsystem des Arbeitgebers landet. Frontaliere Ticino sammelt oder leitet keine Bewerbungen selbst weiter.
