Manager Treaty Business Services NA — Swiss Re
- Località
- Zürich
- Contratto
- full-time
- Pubblicato
- Oggi
Panoramica
Locations: Armonk, NY, US | Kansas City, MO, US
Do you have leadership experience in Underwriting Support Operations?
As Manager, Business Services Treaty North America, you set clear priorities, ensure consistent quality and timely delivery, and act as a key interface between Underwriting, Client Markets, Finance, Risk, and global Operations partners.
- Locations: Armonk, NY, US | Kansas City, MO, US
- Do you have leadership experience in Underwriting Support Operations?
- Key Responsibilities include :
- Lead, coach, and develop team leaders and team members, including goal setting, performance management, talent development, and succession planning
Responsabilità principali
- Key Responsibilities include :
- Lead, coach, and develop team leaders and team members, including goal setting, performance management, talent development, and succession planning
- Set, monitor, and improve performance targets using defined KPIs and metrics covering quality, turnaround time, productivity, and operational risk.
- Act as the primary Business Services representative for Treaty stakeholders in North America, building strong, trusted, and collaborative partnerships.
- Ensure strong execution of core Treaty operational processes across the deal lifecycle, with a focus on quality, controls, and compliance.
- Drive standardization, simplification, and automation in line with RBO principles and the global Target Operating Model (TOM).
- Manage capacity planning and resource allocation across locations to ensure scalable and resilient service delivery. Service & Delivery Ownership
- Own the end-to-end delivery of the Treaty Business Services service catalogue for North America, covering submissions, renewals, and post-bind activities.
- Ensure consistent execution of global standards, processes, and roles across markets and lines of business.
Processo di candidatura
- We may use AI-powered tools to support the review and evaluation of applications for this position.
- These tools provide additional insights to our recruitment teams, but all hiring decisions are carefully reviewed and made by people.
- To learn more about how we use AI in recruitment and how we handle your personal data, please review our Data Privacy Statement before applying. Keywords: Reference Code: 139348
- If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.
Azienda e contesto
- We are looking for a Business Services Manager to take on end-to-end accountability for the delivery, performance, and development of the Treaty Business Services organization supporting the North American markets.
- Proactively prepare the organization for peak renewal periods and changing market demands through effective demand and capacity planning.
- Establish a strong performance culture focused on accountability, transparency, and continuous improvement. Change, Transformation & Standardization
- Lead the regional implementation of strategic initiatives such as Underwriting task transfer, process harmonization, and operating model evolution.
- Partner with global peers and Centers of Expertise to align ways of working and embed best practices across Treaty Business Services.
- Identify and drive opportunities for digitization, automation, and simplification to improve efficiency and reduce operational risk.
- Support the pilot, rollout, and stabilization of new services and delivery models within North America. Operational Risk & Governance
- Ensure a strong operational risk and control environment across all Treaty Business Services processes.
- Maintain audit-ready operations, addressing findings and embedding sustainable remediation actions.
- Ensure compliance with internal policies, underwriting standards, and relevant regulatory requirements. About the Team
Dettagli ulteriori
- Manage capacity planning and resource allocation across locations to ensure scalable and resilient service delivery. Service & Delivery Ownership
- Establish a strong performance culture focused on accountability, transparency, and continuous improvement. Change, Transformation & Standardization
- Support the pilot, rollout, and stabilization of new services and delivery models within North America. Operational Risk & Governance
- Ensure compliance with internal policies, underwriting standards, and relevant regulatory requirements.
- We work closely with colleagues across regions and global Centers of Expertise to deliver scalable, compliant, and standardized business services.
- You take ownership, bring structure to complex environments, and constructively challenge the status quo. Additional requirements include :
- This means that we consider all components of compensation in their totality (such as base pay, short-and long-term incentives, and benefits offered), in setting individual compensation.
- To learn more about how we use AI in recruitment and how we handle your personal data, please review our Data Privacy Statement before applying. Reference Code: 139348
Note e contenuto originale
- Armonk, NY, US |
- Kansas City, MO, US
- About the Role
- Manage capacity planning and resource allocation across locations to ensure scalable and resilient service delivery.
- Service & Delivery Ownership
- Establish a strong performance culture focused on accountability, transparency, and continuous improvement.
- Change, Transformation & Standardization
- Support the pilot, rollout, and stabilization of new services and delivery models within North America.
- Operational Risk & Governance
- About the Team
Domande frequenti su questo annuncio
Che stipendio offre Swiss Re per questa posizione?
Swiss Re indica CHF 101'500 - 154'000 lordi annui per questo ruolo a Zürich. Questo è lo stipendio pubblicato nell'annuncio originale (o, quando il datore non specifica una cifra, una stima realistica per ruolo e settore) — il calcolatore di questo sito lo converte nel netto reale una volta applicate imposta da frontaliere e contributi sociali.
È un ruolo a tempo pieno, e che tipo di contratto offre Swiss Re?
Questo annuncio è una posizione a tempo pieno. Il tipo di contratto mostrato qui arriva direttamente dall'annuncio originale del datore di lavoro; conferma sempre orario esatto, preavviso e durata del periodo di prova con Swiss Re durante il colloquio, perché questi dettagli possono variare anche all'interno della stessa categoria contrattuale.
Serve un permesso da frontaliere per un ruolo nel canton Zurigo?
I residenti UE/AELS nella zona di frontiera del paese confinante con il canton Zurigo possono richiedere il Permesso G; il datore di lavoro svizzero lo presenta all'ufficio della migrazione di quel canton dopo la firma del contratto. Regole sulla zona di frontiera e tempi di lavorazione variano per paese confinante e canton — verifica i dettagli con l'ufficio della migrazione del canton Zurigo o con HR durante il colloquio.
Come mi candido a questa posizione presso Swiss Re?
Usa il pulsante "Candidati ora" in questa pagina — rimanda direttamente all'annuncio originale di Swiss Re su swissre.com, quindi la tua candidatura arriva direttamente nel sistema di gestione candidature del datore di lavoro. Frontaliere Ticino non raccoglie né inoltra candidature in proprio.
