IT Service Desk Administrator — Zurich Insurance (sede Ticino)
- Località
- Zürich
- Contratto
- part-time
- Pubblicato
- Ieri
Panoramica
Location: Douglas, Isle of Man
- Location: Douglas, Isle of Man
- Key responsibilities:
- As an IT Service Desk Administrator, you will:
Responsabilità principali
- Key responsibilities:
- As an IT Service Desk Administrator, you will:
- Be the first point of contact for IT incidents, problems and service requests, providing a professional, responsive and customer-focused support experience.
- Investigate, troubleshoot and resolve technical issues at first contact wherever possible, ensuring minimal disruption to users.
- Triage and prioritise incidents using agreed processes, escalating complex issues to the appropriate support teams when required.
- Manage incidents and service requests through to resolution using approved service management tools, ensuring service level targets are met or exceeded.
- Accurately record incident details, updates and resolutions to support effective communication and knowledge sharing across support teams.
- Communicate technical information clearly and confidently to both technical and non-technical users.
- Build and maintain positive working relationships with customers and colleagues, delivering a consistently high standard of service.
- Contribute to continuous improvement by identifying recurring issues and supporting the development of support documentation and knowledge resources.
Processo di candidatura
- Closing date for applications: 8th September 2026 The opportunity:
- Are you passionate about technology and delivering excellent customer service?
- We're looking for an IT Service Desk Administrator to join our team on a permanent basis and play a vital role in supporting Zurich colleagues and partners.
- As the first point of contact for IT support, you'll help users resolve technical issues, answer service requests, and ensure a seamless technology experience across the business.
- This is an excellent opportunity for someone who enjoys problem solving, thrives in a customer-focused environment, and is looking to develop their career within a supportive and collaborative team.
- At Zurich, you'll be encouraged to grow your skills, expand your technical knowledge, and contribute to a team that keeps our business running smoothly through exceptional service and support.
- Strong general PC and system skills, with the confidence to learn new technologies and applications.
- Excellent verbal and written communication skills, with the ability to explain information clearly and professionally.
Dettagli ulteriori
- Closing date for applications: 8th September 2026
- Keep up to date with relevant technologies, systems, processes and policies to ensure accurate and effective support is provided.
- We're looking for someone who enjoys helping people, has a positive attitude, and is keen to develop their IT career. We'd love to hear from you if you have:
- Sound judgement and the ability to make informed decisions in a fast-paced environment. buttontext09d5bafb18dcdafe a{ border: 1px solid transparent; buttontext09d5bafb18dcdafe a:focus{
- outline: none !important;
- Free Car Parking, including electric car charging points.
- Up to 16 weeks' full pay for maternity, paternity and adoption leave. Your health is important to us Free fruit on a Weekly basis We're making a difference
Note e contenuto originale
- The opportunity:
- We're looking for someone who enjoys helping people, has a positive attitude, and is keen to develop their IT career.
- We'd love to hear from you if you have:
- Sound judgement and the ability to make informed decisions in a fast-paced environment.
- Our culture:
- Work for us.
- buttontext09d5bafb18dcdafe a{
- border: 1px solid transparent;
- buttontext09d5bafb18dcdafe a:focus{
- The financials
Domande frequenti su questo annuncio
Che stipendio offre Zurich Insurance (sede Ticino) per questa posizione?
Zurich Insurance (sede Ticino) indica CHF 91'500 - 128'000 lordi annui per questo ruolo a Zürich. Questo è lo stipendio pubblicato nell'annuncio originale (o, quando il datore non specifica una cifra, una stima realistica per ruolo e settore) — il calcolatore di questo sito lo converte nel netto reale una volta applicate imposta da frontaliere e contributi sociali.
È un ruolo a tempo pieno, e che tipo di contratto offre Zurich Insurance (sede Ticino)?
Questo annuncio è una posizione a part-time. Il tipo di contratto mostrato qui arriva direttamente dall'annuncio originale del datore di lavoro; conferma sempre orario esatto, preavviso e durata del periodo di prova con Zurich Insurance (sede Ticino) durante il colloquio, perché questi dettagli possono variare anche all'interno della stessa categoria contrattuale.
Serve un permesso da frontaliere per un ruolo nel canton Zurigo?
I residenti UE/AELS nella zona di frontiera del paese confinante con il canton Zurigo possono richiedere il Permesso G; il datore di lavoro svizzero lo presenta all'ufficio della migrazione di quel canton dopo la firma del contratto. Regole sulla zona di frontiera e tempi di lavorazione variano per paese confinante e canton — verifica i dettagli con l'ufficio della migrazione del canton Zurigo o con HR durante il colloquio.
Come mi candido a questa posizione presso Zurich Insurance (sede Ticino)?
Usa il pulsante "Candidati ora" in questa pagina — rimanda direttamente all'annuncio originale di Zurich Insurance (sede Ticino) su careers.zurich.com, quindi la tua candidatura arriva direttamente nel sistema di gestione candidature del datore di lavoro. Frontaliere Ticino non raccoglie né inoltra candidature in proprio.
