Marketing Associate - Tunisia/ Libya — Roche

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At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position Vision By 2028, we aim to significantly expand patient access across our priority disease areas , delivering sustainable growth while establishing and defending market leadership positions as a trusted partner to healthcare systems and professionals. We will achieve this by focusing on the areas where we can create the greatest impact for patients, and by continuously improving how we understand, engage and support healthcare communities. Our success is driven by a holistic, data-informed and seamlessly integrated customer experience, combining physical and digital interactions to ensure the right support reaches the right people at the right time. Through continuous sensing, performance measurement and learning, we remain agile and responsive — enabling us to adapt, improve, and deliver meaningful outcomes for patients, partners and the healthcare ecosystem . Purpose Reporting to the Customer Engagement Lead and working as a core member of the Customer Engagement Chapter , the Marketing Associate plays a critical role in bringing Disease Area strategies to life through flawless execution and customer-centric activation . In this role, you act as a key contributor to the affiliate execution engine, ensuring that omnichannel customer engagement activities and campaigns are delivered with excellence and aligned to Disease Area priorities. Working closely with Squad Leads, Patient Journey Partners and the Africa Customer Experience & Insights (CXI) Network Squad , you help transform customer insights into meaningful actions and ensure that engagement activities are delivered consistently, effectively and in alignment with affiliate ambitions. Acting as a vital enabler of Disease Area ambition, the Marketing Associate complements the Squad Lead by ensuring high-quality execution, operational excellence and field readiness . Ultimately, you contribute to delivering "Triple Win" outcomes by helping create meaningful value for patients, healthcare professionals, healthcare systems and Roche. The Position The Marketing Associate is responsible for coordinating customer engagement activities and supporting the activation of Disease Area priorities across channels and customer touchpoints. Working closely with Patient Journey Partners, Squad Leads and the Africa CXI Network , you help ensure that customer engagement strategies are translated into high-quality execution and consistently delivered experiences. The role focuses on execution excellence, campaign activation, field readiness and continuous improvement , helping strengthen customer engagement effectiveness and business outcomes across priority Disease Areas. Key Responsibilities 1. Execution Excellence

• Coordinate and execute customer engagement activities, campaigns and marketing initiatives aligned to Disease Area priorities.
• Support implementation of omnichannel engagement plans across physical and digital channels.
• Manage execution timelines, deliverables and key milestones to ensure high-quality delivery.
• Maintain execution discipline and ensure activities are delivered in accordance with agreed plans, standards and compliance requirements.
• Drive operational excellence through proactive coordination of stakeholders, agencies and vendors.
• It effectively utilizes Roche's commercial and customer engagement technology ecosystem (e.g., OCE-P, OCE-D, CES, DA Sense, etc.) to support planning, execution, customer engagement, insight generation and continuous improvement.
• Leverage a