Digital Sales Manager — Roche

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At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position Affiliate: Roche Diagnostics Korea Division: Digital Insights Location: Seoul, South Korea

The role involves developing and executing digital sales strategies to achieve revenue targets, managing sales forecasting and reporting, and leading the virtual team in value-based selling. Key responsibilities also include building and maintaining customer relationships, understanding market needs, and conducting competitive analysis. The role requires strong cross-functional collaboration with customer areas and digital marketing.

The ideal candidate will have a Bachelor's degree or higher in relevant fields, 5+ years of B2B software solution sales experience. A deep understanding of modern software sales methodologies (SaaS, cloud, subscription models) and the diagnostics industry or healthcare IT is plus. The role seeks a leader with a passion for digital transformation in healthcare, who can set challenging targets, and drive results through strong communication and collaboration.

Key Roles & Responsibilities

1. Sales Strategy

• Develop and Execute Digital Sales Strategy: Formulate digital sales strategies aligned with our digital product goals, translating market analysis, customer segmentation, and competitive insights into concrete action plans.
• Achieve Revenue Targets: Take primary responsibility for achieving the divisional revenue quotas, leading and supporting pipeline management, opportunity generation, and contract closures.
• Sales Forecasting & Reporting: Conduct accurate sales forecasting and provide regular performance analysis and reports to maximize sales activity efficiency.
• Value-Based Selling: Understand customer business challenges and lead the virtual team in formulating strategies to convincingly communicate the business value (e.g., ROI, efficiency gains, improved patient outcomes) our software solutions offer.

1. Customer Relationship & Market Insight

• Build Key Customer Relationships: Establish and maintain strategic relationships with key customers and stakeholders, strengthening partnerships for long-term customer success.
• Understand Customer Needs: Keenly observe evolving customer needs and digital transformation trends in the diagnostics industry, incorporating these insights into product development and sales strategies.
• Competitive Analysis: Develop strategies that maximize the unique strengths of our products based on a deep understanding of competing software solutions in the market.

1. Cross-Functional Collaboration

• Collaborate with relevant Customer Areas: Work closely with related Customer Areas like Core Lab, Pathology Lab and so on to effectively convey digital value to customers and support complex solution sales.
• Partner with Digital Marketing: Collaborate with the marketing team to plan lead generation activities and brand awareness campaigns that support sales efforts.

Qualifications

• Bachelor's degree or higher in Computer Science, Software Engineering, Biotechnology, Medical Informatics, or a related field.
• 5+ years of B2B software solution sales experience.
• Deep understanding and experience with modern software sales methodologies, including SaaS, cloud solutions, and subscription models.
• In-depth understanding of the diagnostics industry or healthcare IT, including relevant experience (e.g., LIS, EMR integration) is preferred.
• Proven experience successfully managing and leading complex, long sales cycles.
• Strong communication, presentation, and negotiation skills.
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