Claims Officer (Travel) — Zurich Insurance (sede Ticino)

NuovoCHF 85'500 - 150'000
Zurich Insurance (sede Ticino) · Lugano (TI)
Categoria: finance Contratto: full-time Salario: CHF 85'500 - 150'000
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Località
Lugano
Contratto
full-time
Pubblicato
Ieri
SalarioCHF 85'500 - 150'000

Panoramica

Job Summary

To handle Personal Line claims focusing on Travel.

With low levels of supervision to manage standard complex (medium/high severity/complexity) claims in the most effective, efficient way whilst delivering a customer centric claims service Job Accountabilities

Requisiti principali

  • Bachelor’s Degree or Diploma holder typically working towards relevant professional qualification and the recognised industry standard

Cosa offre l’azienda

  • Recognise the benefit of providing excellent customer service

Contatti

  • Direct conversation with customer over the phone or email is required Job Qualifications

Dettagli ulteriori

  • oriented with strong analytical mind set
  • Team player with good interpersonal and communication skills
  • Self motivated, able to work under pressure and handle multiple tasks
  • Candidates with less experience can be considered as Claims Assistant Why Zurich
  • At Zurich, we like to think outside the box and challenge the status quo.
  • We take an optimistic approach by focusing on the positives and constantly asking What can go right?
  • We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great!
  • Join us as we constantly explore new ways to protect our customers and the planet . Location(s): HK Hong Kong Remote working: Hybrid
  • With low levels of supervision to manage standard complex (medium/high severity/complexity) claims in the most effective, efficient way whilst delivering a customer centric claims service Job Accountabilities
  • Direct conversation with customer over the phone or email is required Job Qualifications

Note e contenuto originale

  • With low levels of supervision to manage standard complex (medium/high severity/complexity) claims in the most effective, efficient way whilst delivering a customer centric claims service
  • Job Accountabilities
  • Direct conversation with customer over the phone or email is required
  • Job Qualifications
  • Good customer service skill to engage, influence, negotiate and inform customers on claims related matters
  • Understand industry standards and protocol
  • Knowledge of claims agreements
  • Interpretation of policy cover
  • Why Zurich
  • Join us as we constantly explore new ways to protect our customers and the planet .
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Azienda
Zurich Insurance (sede Ticino) · Lugano
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